Strategic Quality Management Within Dod Acquisition

2781 Words Nov 21st, 2010 12 Pages
Running Head: Strategic Quality Management within DoD Acquisition

Establishing Strategic Quality Management within the Department of Defense Acquisition Framework
By Michael P. Berry
Mgt 591 Quality Management
Dr. Mildred Pryor
October 11, 2010

Michael. P. Berry

Dr. Mildred Pryor

Abstract

The Department of Defense (DoD) Acquisition Management Framework is a complex compendium of processes governed by multiple statutory and regulatory sources. Initiating strategic quality into this framework requires a comprehensive review of where risk is most prevalent. It requires a detailed approach in all processes and will only be successful when implemented and supervised throughout. In this paper, we will outline the challenges of
…show more content…
302). To be effective, organizational structure should be established after an organization’s strategy (Pryor, et.al., p. 1-4). Because an organization is tied closely to the Five P’s (Purpose, Principles, Processes, People, and Performance), Strategic Quality Management should permeate its entire breadth. An organizations mission, vision, goals, and objectives should include dedication to the act of providing customer satisfaction through a clear definition of quality. Its principles should include a focus on customer-based quality management, as should its processes people, and performance. Once the strategy is determined, the organizations systems and structure should compliment its dedication towards Strategic Quality Management. Unfortunately for the DoD, the structure of the Defense Acquisition Workforce Corps, and the organization of its voluminous departments, Systems Commands, Program Executive Offices, Product Groups, and Program Management Offices follow the Strategic Management Plan, which was designed to facilitate the efficient processes of Defense Acquisition. Quality, as a whole, is an additive process that is primarily focused at the development and manufacturing and deployment phases of the cycle.

Department of Defense Acquisition Management Framework

The DoD Acquisition Management Framework is based on the Chairman of the Joint Chiefs of Staff Instruction 3170.01G (CJCSI 3170.01G, 2010) where the Joint