There have been many misconceptions about a counselor being a good listener and showing empathy. One must realize that just because an individual is a good listener does not mean that he or she is empathetic. Showing empathy does not mean that the counselor has had the same experiences as the client. When the counselor is listening, one should make the client comfortable disclosing information about himself or herself. At residency, I learned to make sure that if I did not understand what was being shared that I ask the client to go into more detail. The client is the expert of his or her life. The counselor should show the client that one is listening by nodding, reframing, and paraphrasing. During the role-plays when this behavior
A counselor that is empathetic towards the client will often show that he or she is sharing the individual’s experience (Zaki, 2014). In the video, the counselor verbally asked open-ended questions and reflected what he was told. The counselor also reflected words or analogies
Empathy is the ability to understand the situation and share the feelings and also be able to identify a client's experiences. A counsellor must be able to imagine how it feels to be in a client's shoes and manage to understand the situation from their point of view. "Empathy has been described in different ways: walking in another's shoes, entering into another person's frame of reference or having the ability to experience life as the other person does by entering the person's world of thoughts, feelings, emotions and meanings", (Martha,2012) .In the other hand, the good counsellor still have the ability to be understanding even though the they are not agree with the client's perspective in order to solve the client's issues effectively.
At the heart of the client’s and counsellor relationship is empathy. I will look at the importance of empathy being applied within the therapeutic relationship.
Dolores mission has offered sessions to educate the volunteers about how to cope with stress. All these solutions root from ideology from different religious beliefs. In these educational session, we learn that to cope with other’s stress, we must know the way to cope with our own stress first. And by doing so, we know the roots and the way in order to enlighten others. In “Buddhist and Western Perspectives on Suffering, Stress, and Coping” by Paul D. Tyson and Rana Pongruengphant, both authors distinguish the differences between the way Buddhists cope with stress and Westerners cope with it. The Western way is about focusing on avoiding the defense mechanisms and achieving problem solving. “Avoidance, withdrawal, and disengagement are like
In this set of materials, the reading passage is a definition of dowsing, and the listening passage describes some points against this theory.
words, or something similar, so that the client feels understood and accepted by the counsellor.
In chapter 1 Cochran and Cochran discuss the twelve concepts that ground counseling and therapeutic relationships. These concepts help give the basis of counseling skills needed to help clients achieve healthy thinking for a long period of time. Chapter 2 goes into detail about therapeutic listening, the dos and don’ts of therapeutic listening are listed and discussed in this chapter. Skills given help counselors reflect on the understanding of each client’s communication. The primary skill objectives at the beginning of every chapter help me focus my reading and reflect on the important meanings presented in the chapter.
Reflective Listening: A counsellor needs to show that they are really listening to them, check
After reading Chapter 4, I found that my barriers to listening are multitasking and mental distractions mostly. With having a family, taking online classes, and working fulltime I find myself multitasking a lot to accomplish necessary daily tasks. Additionally, due to the same reasons I have mental distractions trying to remember and prioritize those same necessary daily tasks. For example, I can be at home on an off day completing three or four tasks, such as laundry, breast feeding, and vacuuming all at once. At the same time I can be on the phone with my husband and not be actively listening to a word he’s saying. I don’t believe being at work is any different except for the tasks that I am completing and the people I’m listening to. Although
Hello Isabel, you made a great point that having empathy leads to positive patient care. Clients I’ve worked with seem to relax once they realize someone understands. Specifically when a therapist gathers data and uses active listening they can then convey that they understand what the client is saying by restating it back to them. A therapist” hears the emotions that surround the words” (Mandell & Schram, pg. 128). A therapist must also “avoid over analyzing when they hear moments of silence, words left unsaid hesitations, pauses and small sighs” (Mandell & Schram, pg. 128). A therapist success or failure is dependent on whether or not at these moments he can interpret the client’s emotions and restate their feeling back to
Communication is important to the counseling session for the clinician and client. Both parties rely on this communication whether it be verbal or non-verbal. According to Sue & Sue, (2011), pg. 213, “some communication specialist believe that only 30% to 40% of what is communicated conversationally is verbally". Clinicians can tell the client’s mood and emotional state from nonverbal cues that the client displays.
inner listening. If a person is bothered by personal problems, the flow of inner dialogue will impede the ability to listen accurately.
Andrea Diehm was the perfect person I discovered to interview for this assignment. The reason I chose Andrea Diehm was because I knew she had been a counselor a few years ago with a school district 30 miles away from our high school. I heard from other people that Andrea was an easy, approachable individual who was an amazing listener and was supportive of others individuals. I commend Andrea Diehm for listening to others personal stories. She would have to remind herself to keep her own personal opinions out of the counseling sessions and remember that she needs to think in a professional way. I interviewed Mrs. Diehm at her house in Presho, SD a few weeks ago. We had a one on one conversation for this assignment at her kitchen table. I observed that she was attentively sitting in her chair anxious to answer the interview questions. Andrea seemed very confident in her answers that she provided for me about her own career. Mrs. Diehm was also an enthusiastic person and sounded interested in all of the questions I was asking her.
I think listening skills are very critical when a client is discussion their personal issues. Because the counselor will be able to pick up on clues that needs to be address immediately. According to Hackney & Cormier (2013), immediacy will allow counselor to address the current situation by making the client aware of what is going. As I see it in order for me to maintain a therapeutic relationship which a client I have to empathize with them. A counselor cannot empathize with a client without listening to their issue. As cited by Doherty and Thompson (2014), empathy require actively listening to what the individual have to say and understanding the meaning of the
Hearing comes naturally, but listening well does not always come naturally. Clients seem to trust those they think have listened and have tried to understand them. We should always watch what our body language is sending out to our client, we should also be very careful of what comes out of our mouths, and the verbal communication, which is exchanged between us, and the client. We can easily give our clients false hopes or damage their self-confidence by one misunderstood word. Another thing, a good counselor should always keep the clients sessions confidential. What ever is said to us should be kept confidential and should not be past on to a third party, there are exceptions depending on age of the person, mental state, and the nature of conversation being held which can warrant us passing on confidential information to a third party. Boundaries should always be set from the beginning so both of us know how far we can go and what’s acceptable and what is unacceptable.