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Tale Of Two Airlines Analysis

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Two airlines go head to head as major competitors in “A Tale of Two Airlines” by Christopher Elliott. The good and the evil are Southwest Airlines and Spirit Airlines. What makes these two airlines stand out in the crowd? Economical airfare rates that consumers love.

Spirit on one hand has low airfare but quite hefty add-ons that are not always popular with the customers. They have a particular ad that is a bit risqué referring to them as “MILF”, meaning “Many Islands, Low Fares”. We all know the true meaning of the acronym of MILF. Spirit does not pride itself on customer service and makes no bones about it. Use them or not, it is what it is.

Southwest airlines was born in Dallas, Texas in 1971. They have low fares and they keep add-on

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