The Changing Role of HR Management
University of Phoenix
Human Resources Management
The Changing Role of HR Management
For years, businesses relied on personnel departments for the management of their employees. The primary concerns of the personnel departments included attendance records, benefits, and salary. Therefore, the personnel departments did not consider the importance of contributions a company’s employees made to the business. These contributions included such things as diversity and intellectual capital. As businesses began to expand globally, they began realizing the importance of their human resources. Thus the concept of Human Resources (HR) management began to emerge as an outgrowth of the personnel departments.
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According to Noe, Hollenbeck, Gerhart, and Wright (2007) more businesses in the United States are beginning to realize they need to acknowledge and recognize the diversity of their employees and use this diversity in ways that will allow them to gain advantages over their competition (Noe et al., 2007).
Response to e-Business
Individuals and organizations are beginning to recognize the importance of the Internet in conducting business. As a result, e-business is becoming more prevalent. The book defines electronic business or e-business as “any process that a business conducts electronically, especially business involving use of the Internet” (Noe et al., 2007, p. 50). E-business allows consumers to purchase items using the Internet or conduct banking transactions, companies to conduct transactions with each other, and consumers to conduct transactions among themselves such as auctions. Because of the increasing use of the Internet to conduct business, HR managers find themselves faced with several challenges. These challenges include ensuring the company is continually updating their employee requirements regarding such things as ability and competence. HR managers must recruit and train people to meet those requirements.
Response to Ethics
Businesses need to ensure the people they hire to work in and manage their HR departments behave ethically. The definition of ethics is the “fundamental principles of right and wrong” (Noe et
Diversity is a wonderful asset to an organization and brings with it many benefits. Employees bring in their own personal experiences and knowledge to the team (Burns & Kerby, 2012). Having diverse teams allows for the possibility to fix a problem or perfect a process by using different employee’s experiences and past knowledge to find solutions. A diverse workforce can drive economic growth and capture a greater share of the consumer market (Burns & Kerby, 2012). With diversity as a core value, the recruitment pool is widened to find the most qualified candidate and reduces employee turnover as a result. An organization can be highly competitive with a diversity initiative by adapting to a changing environment (Burns & Kerby, 2012).
The purpose of this paper is designed to introduce, educate, and promote diversity within your company. Your company will be shown the merits of diversity and how diversity within your organization can be a benefit. This paper will be broken down into three main areas: Benefits of Diversity, Challenges of Diversity, and Recommendations for an effective diversity within your organization..
The role of a Human Resource department is ever changing in today’s volatile business environment. Over the years HR have become strong strategic partners within an organization by providing functions such as recruitment,
Human Resources professionals are in a unique position to help corporations build the integrity of the company and develop positive organizational cultures. They can use their influences on many levels within an organization promote ethics by developing programs and policies that encourage employees to make the right choices. This may be in form of a written code of ethics or ethical training for managers and employees that make them fully aware of the company’s expectations in areas such as discrimination, sexual harassment, and the treatment of employees. The HR department can also be a resource and kept close at hand when ethical situations arise they are not clearly addressed in the policies or as a mediator for conflict resolution. Since the HR department is involved in the hiring of new employees, they can be proactive in identifying desirable character traits that align with the company’s philosophies as well as on-boarding programs that reinforce the values of the company.
Diversity in the workplace has always been an interesting topic to explore. When studying the topic, one is able to see how minorities and women do not get the same job opportunities at career growth as non-minorities. The lack of diversity in the workplace can definitely keep a company from reaching its full potential. Our guest speaker Patrick McKay explored different topics dealing with diversity in the workplace that shed light on why trying to diversify the workplace occasionally fails. McKay also mentioned how it is important to be mindful of the location you choose to live when beginning your career. In the article Doing Diversity Right, Derek R. Avery and Patrick F. McKay explain how “managing diversity” in the workplace is vital in today’s workplace. Over the years there has been a greater emphasis put on insuring diversity within the workplace. McKay and Avery explain the importance of creating a diverse environment in which companies promote. It is not enough to solely recruit minorities or women but also the environment of the workplace must allow the individuals to thrive. In the article Warning! Diversity recruitment could Backfire, Patrick McKay and Derek Avery explain how companies should implement diversity into their company programs. Having a company culture that embraces diversity is the key to successfully diversifying a company.
Diversity in our nation and workforce continues to increase each year. People with different backgrounds, degrees, and experiences are coming together to build strong teams, oriented around creativity, innovation, and productivity (Kerby, 2012). A greater emphasis is being placed on acceptance within diverse workforces. “Diversity represents all the ways in which people are unlike and alike— the differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities, and socioeconomic background” (Williams, 357). Understanding these differences are the key to creating a strong company culture. Within an organization, diversity should be seen as a positive—where each individual’s experiences and talents can better
The workforce in America today is enhanced with a significant mix of genders, race, religion, age and other background factors. For a business to be successful long term demands for a diverse range of talent that can bring perspective, fresh ideas and opinions to their work. The challenge of diversity is allowing managers to make the most out of different cultural backgrounds, lifestyles, plus different genders and ages to answer to different business opportunities more creatively and promptly. Diversity has changed in a way that the issue is no longer just male or female and black and white. It is greatly complex now. It is many things but it is greatly about the way we connect, emphasize and interact with different individuals. The advantages
As one would expect, we are also seeing a diversification of the American workforce. While most would agree that diversity within the workforce can build a positive workplace environment, it is
Diversity is what makes people different, not just culturally but in human differences. Having a multitude of differences in the workforce gives an organization the ability to use many ideas to reach a common goal. A person could say that a diverse group of people together in one room can accomplish greater achievements than a room filled with the same types of individuals. Managers understand the concept of diversity, and how important diversity is to the success of a company’s ability to implement programs that continue to develop a harmonious and diverse workplace. The recognition that diversity is a reality in the workforce has generated an enormous amount of activity over the years among leaders in business, government, and civil
The general line of reasoning is that if we learn to incorporate each other’s diverse traits and characteristics in the workplace, we can then use these differences to foster an innovative environment, which will give the company a competitive advantage over the competitors that do not accept workforce diversity. According to the Allied Academies International Conference, “Diversity is rapidly becoming a common practice among companies due to the increasing number of minorities entering the job market today. As these groups become more prevalent throughout companies, upper-level employees are facing numerous challenges when determining what changes must take place to create a positive working environment for everyone. Management is responsible for the development and implementation of effective policies directly relating to diversity to ensure the acceptance of minorities into the workplace and to aid in minorities’ success through equal opportunities and treatment.” (Marcia L. James, 2001, Academy for Studies in International Business Proceedings)
This report covers three different areas linked to the management and coordination of the HR function. Thought the report, an analysis will be carried out of the different aspects of the HR function in different contexts.
In a world that has grown increasingly smaller due to mass media, world travel, and readily available information, the workplace has grown increasingly diverse in both gender and cultural aspects. Individuals no longer live and work within the confines of their geographic locations. At almost any position with any company the individual employee is a part of a larger world economy that harvests assets from the ends of the earth. Because of this, companies seek to capitalize on diversity to become more creative and flexible in their business models.
Whether an organization consists of five or 25,000 employees, human resources management is vital to the success of the organization. HR is important to all managers because it provides managers with the resources – the employees – necessary to produce the work for the managers and the organization. Beyond this role, HR is capable of becoming a strong strategic partner when it comes to “establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent with but also support the achievement of business goals.” (Massey, 1994, p. 27)
With the changing demographics of the U.S. workforce (Ng & Burke, 2005) and the need for organizations to continually innovate their products and services to remain competitive, embracing diversity and the benefits its brings is going to be key to driving a successful organization
Diversity in workforce “include, but are not limited to: age, ethnicity, ancestry, gender, physical abilities/qualities, race, sexual orientation, educational background, geographic location, income, marital status, military experience, religious beliefs, parental status, and work experience”(Thomas 1992). Diversity in the workforce is initially perceived as a response toward the increasing diversity of the consumers in the market (Agocs & Burr, 1996). From there, it has been observed that capitalizing on existing differences among the employees provide benefits to the organization. Diversity in workforce fosters and encourages