1.0 Introduction/ Background
Improvement, change and innovation are almost constant, as the service environment remains dynamic in tune to the trend of the society. Civil service reform (CSR) is one of the most intractable yet important challenges for governments and their supporters today. However, CSR might have failed in some states; this is not to say the process is not pertinent as governments and their supporters today seize opportunities availed by the reformation. To buttress this fact, Sarah (2012) posited reformation as a tool touches not only on government’s very purpose of existence, but also on some of its most sensitive, protected areas.
Authors like Sarah (2012), Antwi, Analoui and Nana-Agyekum (2008) subscribed to the assertion that civil service is the backbone of the state, supporting or undermining the entire system of governance. This system of governance is however open to notable modifications termed reforms, since administrative heads change, and every administrator has his/her style. In this context, Evans, (2008) cited in Sarah (2012), traced the account of CSR and broke it into three phases. The first phase took place in the 1980s. This period was characterized largely by donors supporting various aspects of institutional development realizing the civil service’s crucial role in changing policy. After the collapse of Communism and the failure of many of the aid programmes of the aforementioned phase, the 1990s saw a growing consensus that the
Requiring all high school students to spend one year in service after high school is an amazing idea. A civil service is a great way to teach young adults responsibility and rigor. Civil service teaches students great responsibilities like tending to wounds and learning how to care for yourself, as well as others. young adults often have jobs other than just to protect our country in the civil service, they often clean, serve food, and much more. These jobs are put in place to teach these new soldiers rigor in their daily tasks that can be put in place for future jobs, therefore congress should definitely pass this law. In addition to giving some students an idea of what they would like to do for the rest of their lives, civil service opens
Thus far, it is apparent that there are no prescribed actions that a public administrator can take to stave off conflict amongst her constituency; conflict will occur, and all will look towards the public administrator to determine the resolution. In their book The New Public Service, Janet and Robert Denhardt outline several “practical lessons” for public administrators who serve in what they call the “new public service.” First, they suggest that the public administrator must “serve citizens, not customers;” she must focus on the values shared by the citizens as a whole, not the interests of individual customers. Second, “seek the public interest: Public administrators must contribute to building a collective, shared notion of public interest,” and then perform in a manner that is in collusion with this notion. It is important to note that some would argue this point, saying that while the public interest was an important factor in public administration, it is now “public value” that has moved to the
The Oxford Dictionary defines discipline as “orderly and obedient behaviour”. It is a standard of respect for other members of your team and hierarchy (an organisation which ranks people according to the power they hold), which involves being able to follow rules and orders, and having self-control. All ranks are expected to show discipline; no matter if they are highly ranked or lowly ranked, as they all are expected to follow the same disciplinary code. However, higher ranked people are permitted to give out orders to the lower ranks, and providing they are reasonable orders, the lower ranks are expected to carry out these orders immediately.
The Blast in Centralia No. 5 by John Bartlow Martin highlights multiple failures in public administration. In this case study Bartlow reviewed how government operated during the 1940’s. In this paper I will touch on a few issues or concerns that were widespread during the 1940’s. I will explain alternative methods that could have been implemented to create change in a period when corruption and lack of oversight was widespread.
Kernaghan, K. 2000. The Post-Bureaucratic Organization and Public Services Values. Interational Review of Administrative Sciences 66. 2000, pp. 92-93.
Civil service in the United States has a long and complex history. Civil service rules govern how public employees are hired, promoted and fired. This paper will focus on the selection politics of public personnel systems as divided in three time periods, the spoils era, the reform era, and representative bureaucracy. It will discuss the major civil service reforms throughout history in the Unites States and examine the role that politics and the environment play as an element of civil service reform in the public sector organizations. The paper will also touch on a number of institutions and players that play a role in the formulation of public personnel policy and some implications that they bring in the long run. Some of the
Civil service reform act or CSRA is the first federally passed civil service reform after the Pendleton act of 1883. Leading up to the passing of the CSRA, the federal government grew in both size and complexity which caused the public to question the government cost and blame policy failures on the
Today the new public management (NPM) model is the leading worldview in the public sector. The political climate and ideology during the 1970s and 1980s served as an impetus to migrate away from the old public administration approach and implement new policies and procedures that would be of better service to the public interest and collective good as well as restore trust and value in the bureaucratic process. Thus, during the mid-1990s, the new public management worldview was realized to apply common practices used in the private sector to the public sector. The goal of this approach was to achieve the same level of efficiency found in the private sector and remove some of the redundancy, lack of transparency, and lack of accountability in bureaucratic government to better serve the public interest. David Osborne and Ted Gaebler’s Reinventing Government (1992) served as a catalytic novel in the progression of implementing private practices in the public sector. Under the NPM framework public administrators
The fact that those in charge of changing and creating policies and reforms have the power to change the whole aspect of how organizations and the public is governed. Kellough & Nigro (2010)argued, “Most recently, reform initiatives have raised basic questions about the role of the civil service in contemporary society, the functions of personnel offices, and the goals of human resources systems” (p. 75). In this way, the textbook presents evidence to suggest that reforms can be accomplished through ideological, political and technical purposes. The ideological label is described as individual’s beliefs, ideas and morals are what drives policy makers and administrators to guide their decisions on the development or creation of reforms. For instance, the textbook presents the example on the policy makers’ belief on the free market economy that allows for more liberties during the provision of services. Kellough & Nigro (2010) argued, “…belief that the values, structures, and processes of existing civil service systems are contrary to those embedded in a particular belief system” (p.
Dissention has always retained a strong influence on democratic reformation. However, to be the foremost way of legislative or social change would be extreme. In a democratic society layered with bureaucracies, the small changes that are necessary for maintaining order, would be difficult to manage and ultimately impossible to make. Dissention affects significant laws or the establishment of a government itself, but for everyday reform, it would not work and instead become counterproductive. The main issue regarding reformation by means of dissention, would be in the lower legislation levels. These levels of the democratic system such as municipalities are crucial and are the foundation for a well-run democracy. Without their ability to initiate change, the entire system would dissolve.
Public servants must confront a significant internal conflict at some point in their career. Public servants question if they should
Governments across the United States have made several reforms in the civil services due to change in political and fiscal circumstances. Typically those reforms are in awake of the social, political and economic trends with in the government and its affiliated agencies. Nobody can deny the importance of the bureaucratic system and the work they perform on all level of the society. For the same reasons this bureaucratic system has deep
The previous assumption was that public servants would deliver public service that most private organizations are not equipped to handle, working within a structured agency and budgeted with appropriate funds, but alas this isn’t so anymore, the call for efficiency and accountability with fast and cheaper labor, have had civil service seeking alternative means of meeting public needs. Public programs are being performed by alternative organizations (nonprofit or contacted out), even when public servants are used; they are more often than not contingent workers with flexible employment and not protected by collective bargaining or enjoy benefits that are entitled to civil service workers (job security, pension etc.). Over the years different states have adopted managerial systems to suit their needs, some have achieved success and some have failed, below I have listed some that are still being
Civil servants are highly experienced and knowledgeable individuals working within the Departments of State. They are experts within their field and expected to do their work with impartiality, without any political motivation. They must adapt to work in the interest of the reigning national government. However, there have been cases where this hasn’t worked out. The interaction between Ministers
The need for financial stringency in public organizations due to budgetary pressures and tax resistance coupled with the need to Managing /balancing budget deficits and provide quality services with a reduction in revenue has always been a major challenge for public organizations. The need to save money and at the same time provide quality services, had forced government agencies to privatize and contract out. Recently, there is greater involvement of the private and nonprofit sector in public service delivery. More and more government functions in service delivery are now carried out by private and nonprofit organization. This is one part attributed to the belief that private organizations can provide services more efficiently and effectively than government operated services. And the other is the fact that it is cost effective and takes a lesser time frame. These two process are indeed unarguably beneficial to the government and private sector as well as the beneficiaries, but they can be also very daunting accompanied with huge challenges especially when not executed in the rightful manner. The case of the crummy contractor by Rainey depicts such a complex situation , where the process of contracting out was poorly conducted. The case highlights the demand for privatization and contracting-out and most importantly some of the challenges of privatization and contracting in government organization. it goes on further to identify some crucial pointed to be