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The Control Functions Of Management In Starbucks

Satisfactory Essays

Successful managers strive to solve problems, motivate employees, and make sure the organization achieves its goals and objectives. However, these managers do not go out and randomly perform their responsibilities rather they seek to master the functions of management. Henri Fayol outlined the functions of managers and leaders as; planning, organizing, leading or directing, and control. As such, managers have to perform their functions with the company’s organizational structure in mind to improve customer experience and financial performance and ensure that roles and responsibilities are not replicated.
Organizational structures allow employees and teams to work effectively together to develop positive work ethics. The different organizational structures are matrix, divisional, functional, and project-based. Organizations that use the matrix structure give team members more autonomy as well as more responsibility for their work thus increasing team productivity, creativity, and innovation. The matrix structure allows for the cooperation of managers in solving problems through group interactions. This paper seeks to discuss the application of the control function of management in Starbucks, which employs the matrix structure of management.
Starbucks is the largest roaster, marketer and retailer of specialty coffee in the world. The firm was founded in 1971 in Seattle, Washington and maintains presence in 62 countries. The company’s matrix organizational structure has led to

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