The Role Of Computer Technician On The Healthcare Industry

Patton Fuller is a community hospital that has been proudly serving the community since 1975. Patience care is number one, and they thrive to ensure each of their patients experience is as pleasant as possible. Hospitals are under enormous pressure to treat patients in the most effective and efficient way. By leveraging the best IT systems, health organizations provide the type of patient care with the speed and efficiency required by the market. By analyzing Patton Fuller’s IT infrastructure, a determination can be made about the network and the devices supported on it as well. The outcome of the analysis will be used to recommend new

Ensure that the uptime, performance, resources, and security of the computers he or she manages to meet the needs of the users, without exceeding the budget responsible for the integrity of the data and the efficiency and performance of the system

As part of the requirement gathering process, the team will interview some of the stakeholders, executives, and other employees of the hospital. In addition to interviewing, questionnaires would be handed out to the rest of the workers to find out what their needs are. After the interviews and questionnaires are completed, all of the requirements gathered will be reviewed by the team to decide which requirements are the most important ones that the software product is going to meet and in what type of device the software product is going to run. Since the software is going to be used in a hospital, the best devices to use are desktop computers and laptops.

Group Policy can be used to install, upgrade, patch, or remove software applications when a computer is started, when a user logs on to the network, or when a user accesses a file associated with a program that is not currently on the user’s computer.

The study of computer based Information Systems (IS) is not just limited to traditional computers and servers, but also includes such devices as:

• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

Containing ninety participants, 36% of the respondents were hospital CIOs and I.T. executives, 19% from integrated delivery systems headquarters, 19% from group practices, and 27% from other facilities. Survey results pertained to patient health records, electronic health record (EHR) certification, and other IT issues in healthcare. According to the survey, “81% of respondents said their I.T. budgets will grow, with the most common prediction being growth of 5% to 10%. Implementing electronic health records was the No. 1 software investment priority for the coming year for hospitals, integrated delivery systems and group practices alike.” (CIOs Predict Future Trends, n.d) Interestingly, despite the economy at the time showing signs of a recession, “the vast majority of health care organizations expect their information technology budgets to grow during the next fiscal year, and this growth is driven primarily by a need to improve access to information for clinicians, the survey shows.” (CIOs Predict Future Trends, n.d) This improved access to information can be applied to patients as well, as the push towards cloud storage and record/test results access alleviates the need to wait, call, and require record searches from the physician’s staff. On the subject of streamlining access to the implementation to patient EHRs, 19% of

Patient care technicians (PCT’s), formally known as nursing assistants, are the backbone to any nursing department. They create rapport with the patients and family members, as well as the nursing and medical staff. Some of the tasks PCT’s are responsible for include: obtaining and recording vital signs, collecting and labeling specimens, blood glucose specimen, and obtaining electrocardiograms (ECG). All these tasks are important and critical in an emergency. PCT’s designated to work in medical surgical floors may not remember the steps for obtaining a good ECG reading. Like the saying goes: if you don’t use it, you lose it. The most common reason ECG’s are misinterpreted is due to incorrect lead placement. PCT’s in critical settings such

2. You can automatically add a technical support user to the local Administrators group of each domain workstation by using Restricted groups . 3. The

In observation, (Fahnestock, McComb, & Deshmukh, 2013) stated "Information technologies are transforming the way healthcare is delivered. Innovations such as computer-based patient records, hospital information systems, computer-based decision support tools, community health information networks and new ways of distributing health information.” (p.3.2). In the sector of delivering healthcare using technology, has made it easier for healthcare professionals to access medical records, digitization of prescriptions and view test results. With the use of high-performance devices being used in the hospital, helps to make the jobs of healthcare professionals a little easier. As well as relieve anxiety from anxious patients that may be awaiting lab results to come back. Therefore, IT devices and services has been and continues to be a tremendous help and game changer for the healthcare system. However, there is still a lot of work to be done to help shape and reform the healthcare

To fix the computer the IT support has to find the cause of the problem it would be what they have been told and they look up the symptoms of the problem then when they have eliminated the problem with a checking everything it will be done one at a time in a logical step by step so they done miss anything, the IT support have been told about the fault they will go to the room that the fault is in because they can fix the fault right away or they will look to see what is wrong with it without it going the IT support room or if it’s a shop, or if they can’t get to the room they would sign into their IT support log in and fix the computer through a computer remotely but the come that needs fixes would need to be on

I remember my fingers leaving shallow depressions on her cold pale skin. As the Paramedics left the room, they sadly instructed us to say our goodbyes and that they would be back shortly. If I had known she was going die, I would have said more to my grandma when she kissed me on the cheek the previous day. Our large family sat in the living room crying as my grandma was placed in a large black bag before being taken away. That sorrowful morning I watched as the paramedics unsuccessfully attempted to resuscitate my grandma. This frightful and gloomy experience would inspire me to one day save lives. After witnessing a patient code, working as patient care technician (PCT), and experiencing the sincere generosity of two physicians, I became certain that I wanted to be a doctor.

Right now, the hospital has to choose between the risk of a bungled audit (which will require overtime from an exhausted, unmotivated staff, double the audit’s 15,000$ price tag and hurt their financial reputation) or hire Dovetail, who will potentially be able implement the system before the audit deadline, but at a heavy cost. The hospital administration needs to accept the fact that the bulk of the costs associated with bringing this computer system into production are labour costs rather than hardware and software. All the attempts to circumvent these costs have resulted in the need for greater expenditures.

The healthcare industry consists of many strengths and weaknesses during the improvement of patient safety, efficient operations, reduction of medical errors, and ensuring that they provide timely access to all patient information. This will have to still comply with all legal guidelines as they control costs and protect patient privacy. The adoption of advanced information technology is a popular strategy being used in the healthcare industry because it allows their weaknesses to be progressively diminished as they gain and use the opportunities necessary as an analytical tool. This would allow their capabilities to be further developed with the new technologies and processes used as they unify the adoption of IT standards. In order to stay competitive within the healthcare industry, then there must be specific actions and measures that must be taken to ensure a positive outcome. This includes external opportunities to increase the capability of the IT infrastructure in a national environment as the growth of industry standards are met in order to decrease the pressured threats of legal compliance through patient trust and the high cost of IT. The growing recognition of strategic leadership often leads to both improved financial stability and contact accessibility of the system. Some challenges that may occur within the healthcare system may cause issues in a hospital setting because of the centralized society of an organization. This is because of the different visions and

The successful implementation and subsequent meaningful use of information technology solutions within a health care organization is a challenging and iterative process. The organization must engage in careful and ongoing strategic and tactical planning to ensure that the implemented technology will ultimately be effective and beneficial for its practitioners, staff, and patients.