Successful CIOs in Organizations In today’s technology driven world, the role of IT in organizations is of upmost importance. Likewise, the role of Chief Information Officer (CIO) has grown from only a service provider to an executive level position. CIOs normally report directly to the Chief Executive Officer (CEO) and their managerial expertise effects the entire organization (Chun, 2009). This essay will evaluate how CIOs can ensure that IT in their organization will support value creation and strategic advantage over the next five years. To achieve this, a critical action will be formulated from each category of the taxonomy each organization should follow. This taxonomy includes people, planning, implementation, managing technology, …show more content…
This holistic approach can be demonstrated through implementing Enterprise Architecture, which is “a comprehensive operational framework that explores all of an organizations functional areas while defining how technology benefits and serves the organization's overall mission.” Enterprise Architecture shows how operating systems, programs, networks, and hardware can be used in every part of the organization to accomplish its objectives (Techopedia). With regards to managing technology, successful CIOs should “help to develop and execute an end-to-end innovation process in which innovations are more likely to be discovered, better assessed, and better converted into profits.” According to a study done by PricewaterhouseCoopers, close to 70 percent of CEOs are investing in IT to reduce costs and become more efficient, while 54 percent are also funneling funds toward growth initiatives.” To accomplish these initiatives, the CIO must help design and direct the innovation process and create and apply technology to the innovation process. Although these are not only technology roles, CIOs are now expected to have a “strategic business role” in organizations (PwC, 2017). Lastly, a CIO should monitor and evaluate the IT department and organization through the use of metrics. A few of the many metrics that could be used are end user satisfaction, average hours to close tickets by type, business value, velocity of idea-to-offer cycle, and security. End user satisfaction
IT Organizational Restructure is necessary for the current IT department to be developed into a CIO organization. Outlining a new framework and identifying roles and responsibilities will help to shape an effective organization to be in a better situation to support the company’s goals. It will also better align the current and future IT investments and
Innovation is a cornerstone for any organization aspiring to set their visions high. The accentuation of an enterprise that needs to develop technology expeditiously would be: advertisement insights, analysing major trends and the need of a flair for professionalism which often brings us to crowdsourcing alternatives. "Innovation is: production or adoption, assimilation, and exploitation of a value-added novelty in economic and social spheres; renewal and enlargement of products, services, and markets; development of new methods of production; and establishment of new management systems. It is both a process and an outcome." (Edison & Torkar, 2013)
The opinions of the CIOs in regards to the survey conducted is better understood and justified by the duties and responsibility that CIO job entails. The CIO responsibilities are vast across a health care organization. They oversee obtaining HMIS technology and applications. That includes the process of acquiring the technology, assuring it is excepted and implemented through proper practices of adoption. The CIO must make sure the HMIS and the health care organizations key objective and goals are aligned. In addition to continuously developing ways to improve the efficiency of administration, and effectiveness and productivity of clinical operations through IT application. Including, maintaining a secure organizational data by assuring
CIOs manage future change in a company's IT structure. He is able to identify what functions need to be changed to improve performance. With new techniques and tools such as Business Component Modeling or Service Architectures,
Can make Innovation real: Planning solemnly cannot achieve goals it needs implementation, a robust foundation. While acting as innovative visionary CIO is observant, promoting a new technology in to business for profit and on the other side as a realistic person deals with realities of business. As a realistic person he facilitates the productivity of current IT solutions to give more space for innovation.
Enterprise Architecture is an all-inclusive approach to managing the complexity of IT from a business viewpoint. A framework is used to help describe how to create and use an EA, in a manner that delivers business benefit in a cost - effective way. Each framework has a different approach to adding value to the business. These criteria will identify the ways an enterprise architecture framework adds business value, how adaptability and flexibility effect the overall adoption of an enterprise architecture framework, how the deliverables contribute to the success of an enterprise architecture, how does each framework take a strategic approach to reduce complexity of enterprise architecture, and how the framework encompasses the Software Development Lifecycle.
Pressure to keep costs down, maintain a consistent infrastructure and to innovate, has left many CIOs flat-footed, playing a catch-up game trying to integrate new innovations rather than driving them. CIO's role is to help organizations in identifying most apt technology, according to the needs and business strategy, then select and deploy it.
IT by itself does not provide any value, however, the alignment of IT to strategic, operational, and cultural objectives provides business value. Thus, the CIO must ensure that any new investment in IT is for the sake of business objectives and not for “IT for ITs sake”. Ensuring business alignment against IT project delivery is critical, must be undertaken for any investment and is the key component of IT value.
As times have changed, and the CIOs role has as well. According to the article, “Just what is the CIOs role?”, the modern CIO needs to actively participate in business strategy to gain information about the needs of the company. Interpretation of this information allows the CIO to develop a technology strategy that supports the business’s needs. Next, the CIO needs to be able to communicate progress of his plans. Finally, he needs to be able to deliver on said plans (Scheuerman, 2011).
Now a day’s technology can be easily accessible than the decade ago by the vendor’s as well as the expectations on the organization is increasing more than the previous years. As a result CIO has to work hard and think innovatively to meet their expectations and the organization’s growth. Therefore, CIO has to concentrate more on the strategy to develop the technology.
For several years now, we have observed the frustration—sometimes even exasperation— that many business executives feel toward information technology and their IT departments. Our center runs a seminar called “IT for the Non-IT Executive,” and the refrain among the more than 1,000 senior managers who have taken the course runs something like this: “What can I do? I don’t understand IT well enough to manage it in detail. And my IT
As the IT Industry has recorded prodigious growth over the past ten years, the role of the Chief Information Officer (CIO) has become a daunting job because of the heaping business and technological responsibilities assigned to the organizations. CIO’s are enforced to successfully ensure the firms Information Systems (IS) investments as they frequently regulate with its decisive business goals, while also planning and maintaining IT infrastructure that will meet the firms present and forthcoming information processing needs. Many CIO’s are finding it strikingly difficult to balance the key roles of technician and business person successfully. This paper also describes the responsibilities and challenges that should be maintained and faced by the CIO (Robert C Beatty, Kirk P. Arnett & Chang Lui, 2005).
The CIO and IT manager role are becoming more important as technology advances. In order to effectively increase profits, reduce expenditure and plan/limiting possible disasters the CIO role must be in place as a strategically-focused member of the
A chief informational officer is a person within the company at the executive level that is responsible for the information technology (IT) policies and the computer systems that support the business objectives and goals (Whitman & Mattord, 2014). The CIO should be increasingly concentrated on strategies and planning and fewer efforts on maintaining first line management duties for control over computer procedures and processes (Grover, Seung-Ryul, Kettinger & Lee, 1993). They are less involved with the conception of new products or services, nevertheless, they inspire the usage of information technology for improvements.
If I were the Chief Information Officer (CIO) of an organization I would devote my complete time to increase the reliability and expand the capabilities of the technological organization.