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Va's Strengths And Weaknesses

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IV. SWOT ANALYSIS VA’s strengths and weaknesses are built on the value chain assessment and SWOT analysis from the VA’s internal and external environment and its previous strategies. The following analysis starts with the strengths and weaknesses identified. VA strengths:
Service Delivery – VA provides the vast quality and accessibility of primary care, specialized care, related medical and social benefits through a nationwide network for Veterans and their eligible beneficiaries. …show more content…

A diverse culture and high performing workforce support VA achieve a flexible and inclusive work environment with accountabilities and leaderships, and facilitates outstanding services. VA is committed to provide the possible best services for Veterans and the eligible beneficiaries through its mission and five core values: Integrity, Commitment, Advocacy, Respect, and Excellence including its characteristics as Trustworthy, Accessible, Quality, Agile, Innovative, and Integrate3. ICARE, the acronym of VA’s core values, which defines VA’s culture, is generated by taking the first letter of each five core values, defines the VA’s culture and how VA cares for Veterans and eligible beneficiaries. It guides how VA performs the services in daily interaction with Veterans and eligible beneficiaries performs; align its mission and strategy, and support the execution of VA's decisions made within VA. When there is a cultural change, VA has ability to adapt it, then, to produce problem-solving and …show more content…

In particular, the password set up are not consistently implemented across multiple VA systems; specialized training for IT staffs is ineffectively performed, and inactive user accounts are still in the system12. Besides, many of VA’s systems are deficient and outdated, leading to the inability to fully capture all financial information in the financial system; to update and adjust all balances and entries in the core financial system. Therefore, it causes the risk of processing errors and misstatements in the financial statements. Moreover, VA is lack of accountability and strength financial controls over the beneficiary programs. It is inefficient to develop an effective information security program and system security controls interconnections with university affiliates. Furthermore, VA policies and procedures are not designed effectively and efficiently to provide adequate controls over the authorization, placing VA at significant risk of fraud, waste, and abuse. VA has the weaknesses in policies and oversight governing medical equipment pose risks to Veteran's safety13. Lastly, the quality of benefit claiming and accessing to health care services has been delay for long time. Also, the current VA’s recruiting and

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