What Are The Critical Success Factors Of Six Sigma

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Critical Success Factors of Implementation of Six Sigma in an Auto Ancillary Unit
AUTHORS: Dr. Sharad Chaturvedi PhD, MBA, B Tech
Associate Professor – Operations
Fortune Institute of International Business
Vasant Vihar, New Delhi, India
Mobile No.: +919818656007
E-Mail: drsharadphd@gmai.com, sharad2311@gmail.com
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The paper attempt to study the critical success factors of Six Sigma in a auto ancillary unit to gain insight into the gaps between Six Sigma theory and execution, and to understand the primary drivers of business process improvements. The paper focus on basic concepts of Six Sigma and success factors, that seems to be consistent among Six Sigma organizations. The
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(Greg. 2002). The manufacturing industries as well the service sector in India are placing greater emphasis on six sigma deployement to improve operational efficiencies. Although many research has been done on various quality systems like ISO, TQM, TPM etc but Six Sigma being new concept, very less work has been carried out, thus for any organization looking to deploy six sigma, it is important to understand the vaious key success factors. The best answer to the question – what are the critical success factors for six sigma success in business organization can be given by the professionals who have the first hand experience in deploying six sigma in their business areas. This study has made the attempt document the key success factors based on the experience of the working professionals and six sigma consultants.
Six Sigma attempt to identify and remove the causes of defects and errors in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and develops a special infrastructure of people within the organization ("Black Belts" etc.) who are experts in these methods (Harry, 1998). Project of Six Sigma project follows a pre - defined sequence of steps and has project
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 Reviews by top management A regular periodic review by top management keep the focus of entire organization on timely completion of project with quality deliverables.
 Communication of Six Sigma progress : A very important aspect for the business organization having two or more locations, proper communication of six sigma progress helps the entire units updated about the projects undertaken at other units and even many problem solved at some other units may be replicated to reduce the time.
 Time limit for completion of project Although based on case to case basis, but normally for a DMAIC process typically six month time is sufficient enough to complete the six sigma projects. As the organization mature in six sigma journey, the project completion lead time is reduced significantly.
 Applying ”paste & Copy" concept without considering the practical status of the concerned organization.
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