Communication plays a vital role in all the interactions of daily life. Verbal communication is the most common method or type of contact; however, the non-verbal part of communication can be more effective (Kleinschmidt 2017). Gestures, tone of voice, grins, shrugs, nods, moving away or closer, crossing arms and legs all tell far more than words. Learning to take account of these reactions is all part of developing the communication skills needed to achieve the best outcomes for patients. People aim to communicate how they feel and think about their environment, nonverbally. Therefore, correct observation and the use of non-verbal interactions is very important in identifying and reducing possible communication barriers that may occur during conversations. (Skills for Care 2017). The scenario discussed in the essay will be based the case of a 75-year-old male attending a dietetic consultation. The patient mentioned suffers from Alzheimer’s disease and presbycusis which are both main issues that could lead to possible communication difficulties. Alzheimer’s disease is a disorder in which the death of brain cells causes memory loss and cognitive decline. The disease is progressive, and it affects everyone differently, hence the advancement of symptoms will vary within and between individuals (Cheston 2003). Additionally, all aspects of effective person-centred care regarding the patient and his family will be discussed.
One of the most challenging issues affecting the
In a business environment communication needs to be adjusted and adapted depending on the different audience and situation. This is determined by decided which communication method is best suited for the situation whether it be written or verbal. The different requirements that might need to be adjusted for could include age, ethnicity and special needs. For example, younger audiences might have shorter attention spans and get bored easier, whilst older people might be more patient and are able to sit for a longer period of time. Another example is when using visual communicate it is important to use big clear text for partially sighted people. When preparing a verbal presentation, it is important that you cater for people with special needs such as if someone lip reads it is crucial that that are positioned appropriately in the room. If someone in the audience has mobility problems it is important that the aisles are big enough for a wheel chair to easily and freely move around the room.
For health care professionals (HCP) communicating with dementia patients can be challenging in most health settings. Dementia is a degenerative disease that causes a decline in cognitive and functional abilities, as the condition progresses the ability to communicate worsens (Kilgore, 2015). HCP employed within dementia units require an individual approach when communicating with patients, as people with dementia (PWD) can become easily disorientated and confused (Kilgore, 2015). Nonverbal communication such as listening can uncover underlying problems with patients’ health. Whereas, verbal communication is the application of language, such as tone and simple
Intellectual: Children can see themselves in the stories and compare themselves or provide a balance between an imagination and the real life. Will be able to make a predictions.
Effective communication is a crucial factor in nursing and is considered to be central to the formation of effective relationships and the maintenance of high-quality care. The royal college of nursing defines communication as central to human interaction. “Without it, people cannot relate to those around them, make their needs and concerns known or make sense of what is happening to them.” (Royal College of Nursing). In the book ‘Becoming a Nurse 2010’, Vitoria Lavender defines communication as “a reciprocal process of sending and receiving messages. Thoughts feelings and information are sent as messages and may be conveyed verbally through speech, as well as non-verbal communication.” (Victoria lavender 2010). There are many theories that attempt to define what effective communication is. For example, John Heron, a psychotherapist who describes six stages of intervention that can be used in an interactive context. Each stage takes an authoritative route, where one person gives information to another or a facilitative route, where a more holistic approach is taken. In a recent activity, my class mates and I recorded ourselves in a one-one interactive situation, attempting to incorporate some of john Herons model, along with some other theories. One person took the role of the health care professional, while the other was the patient.
Communication in verbal and written form is difficult for me to convey to others. I am the person who will take you to the barn instead of using the direct path. In communication, there are several questions that need to be asked and answered. First, determine the purpose. Secondly, determine whether the emotional or physical needs of the other person are being conveyed through dialog. The second stage of communication deals with the perception of the conversation. During the final stage, assessing whether the point of views has successfully been evaluated and all participants needs have been addressed through this form of dialog process. I think of the cycle of waste or value in all conversation now. It starts with the way everyone receives the communication. It begins with the Ladder of Listening, listens, ask questions, doesn't interrupt don’t change the subject; keep emotions in control and compassionate listening. I am usually on the bio-reaction (the last rung). I find it hard to keep my emotion’s, and feeling out of the way. I will find a way to get my point across even if I interrupt, think about my rebuttal, I must be right, and how can I get the point across to others, it was all about me. I could see why my directions hindered my communication in the social, personal and professional world. When I started applying the Laws of Conversation and Conversation Meter, I noticed a big difference in the way others responded to me. When I first learned about
The communication process involves a sender communicating through a medium, to a receiver, and feedback between the receiver and the sender to ensure that the intended message was received. There are a variety of barriers that can hamper effective communication. They include, but are not limited to, noise, made choice of medium, making assumptions, emotions, language differences, poor listening skills, and other distractions. The two major modes of communication are verbal and non-verbal. Verbal communication uses words to send and receive messages. They can be spoken or written. Non-verbal communication is sending messages without using words. You can communicate with gestures, body language or body posture, facial expressions, and eye contact. When looking at the components of clear and effective communication there are some key factors to keep in mind. The sender needs to pick the appropriate medium for the occasion. The sender must be aware of potential barriers and eliminate them before proceeding with the communication process. After sending the message to the receiver, the sender must carefully listen to any feedback from the receiver to ensure that the intended message was clearly received. The sender needs to ask questions to the receiver to ensure understanding. Clear and effective communication is necessary at home, work, and really all aspects of your life. We all have been guilty of sending or receiving the wrong message. One that comes to mind is
The era of advanced technology has changed the daily lives of almost everybody and makes things more convenient. But, imagine the old days when technology was not so advanced like today. How did people communicate and what type of effectiveness did it have on their relationships? I had the opportunity to ask these questions to my grandfather and understand how communication really worked back then. Before I begin, smartphones have been the ultimate form of portable technology that most of use to date. In 2017, it is estimated that over 2.32 billion people share the market for having a smartphone which is truly unbelievable. (Number of Smartphone Users Worldwide 2014-2020: Statista, www.statista.com/statistics/330695/number-of-smartphone-users-worldwide/). My grandfather explained that smartphones have helped in a way of connecting from one place to another no matter the distance and it makes it accessible to talk on the phone. This concept relates to chapter 7, where it talks about production and distribution. It states, “It extends our ability to produce and distribute information at great distance in space or time from the point of origin” (Ruben & Stewart, 2017, p.171). My grandfather said that without this accessibility it would change the relationship among us because it creates a gap of not seeing each other or having that personal effect when you are speaking in person. On page 177, under the subheading “Technological Convergence” it states, “Telephones were used
Let's get down to the bottom line where barriers are in the workplace starting with Humanity itself. The number one barrier is poor and miscommunication in the workplace. Would all appropriate levels of communication between employees and management among co-workers still sell productivity can sulfur and the company business is self. Poor communication due to conflict between staff members and management can prohibits at completion of certain duties and goals to be reached throughout the company. The lack of information can bleed gossip miscommunication bad atmosphere throughout the workplace in performing taxes to be completed. Management on my other hand can help resolve a lot of these problems with effective communication with the employees and well as the company itself amongst them self. Workplace morale and motivation is very key and keeping employees happy and the company running effectively and remove those battery lures which goes back to humanity is itself.
Deaf and hard of hearing (HH) patients often experience difficulty in communicating and understanding medication information provided by pharmacists due to communication barriers. They tend to nod “yes” and pretend to have understood pharmacists’ explanations and thus do not ask them to repeat their statements (Ferguson & Liu, 2015 ; Ralston, Zazove, & Gorenflo, 1996). It was reported that only 30% of pharmacists feel comfortable interacting with deaf patients (Ferguson and Shan). Inadequate communication in medical settings and a lack of understanding about medication can lead to misdiagnosis and misunderstandings. Therefore, it is crucial for pharmacists to check that deaf patients understand how to take their prescribed medicines and are aware of any adverse events to ensure a safe and effective healthcare (Ferguson & Shan, in press).
Q2: What is the importance of communication in an organization? In your opinion, What can be the common communication barriers? (10 marks)
There are many ramifications for the word “Communication”. It is important for every living beings, as they use their own specific mode or language to communicate with each other. It is a process of interaction with people and their environment. Through such interactions two or more people convey their beliefs, ideas, thoughts and attitude with each other. These interactions occur through the exchange of information via gestures, words, symbols, signs and expressions. Communication can be verbal or nonverbal. Verbal communication is utilization of language and words for interaction between two or more individuals and it can be either oral or written. Nonverbal communication occurs without usage of words and can be done through gestures, facial expressions and body language. Communication help people relate, interact, understand, believe and get connected to others.
Over the past few years, progressively more health care settings are installing systems and processes where specialists and primary care physicians coordinate in their communication and information share to further effectively treat patients. However, just as any progress or advancements bring about challenges, care coordination has also faced challenges. Three of the major obstacles it has encountered are Electronic Health Records or EHRs that are incompatible, poor communication between the primary care physicians and specialists, and a lack of payment for care coordination activities (Finnegan, 2017).
Communication is extremely important in today’s excessively interconnected world. Cross culture communication no matter the stage or medium is extremely important. With communication on many levels being so important we must overcome all the challenges that present. With globalization becoming more pronounced we must always consider the cultural significance of our communications. France offers the perfect outside cultural reference for how Western Europe experiences these issues. According to the French government, French is the sixth most common language in the world, and with France at one time being a colonial superpower, French culture has influenced a large portion of the world ("The status of French in the world", 2017). When speaking especially in a public medium you don’t want your message to fall flat so understanding varying cultures is a must and French culture is no different. In our need to be understood and respected we always put our own culture first. In the United States, we have marginalized French culture even in areas where French surnames and culture are familiar (Green, 2009 p. 327). Personally, I love the French language and culture and find it immensely interesting. I took 7 years of French language and culture classes, so this is an interesting topic for research. Surprisingly, it was a difficult area to research, and I ended up using my coworkers for great and helpful information. Some background information I can give off hand is that similar to
The common phrase that communication is indispensable cannot be underestimated in whatever contextual setting it is being viewed.The vitality of the term is seen in all walks of life be it formal or informal communication.Relationships are impacted by the ingredient of communication. It can be direct,indirect and even symbolic interactionism.The message that communication passes leads its object to exhibit in their behavior certainattitudinal change.The moode of transmission may vary depending on the circumstances and the impact one would want to make. ‘’It's well known that good communication is the foundation of any successful relationship, be it personal or professional. It's important to recognize, though, that it's our nonverbal communication—our facial expressions, gestures, eye contact, posture, and tone of voice—that speak the loudest. The ability to understand and use nonverbal communication, or body language, is a powerful tool that can help you connect with others, express what you really mean, and build better relationships’’(Jeanne ,2017)
Directors it is important that it is done so in a formal manner. Any information that is given to them must be based on factual evidence rather than just opinion. This means when making recommendations, evidence needs to be given to support it, whether this be by including changes to statutory, local authorities or governing bodies requirements for the running of the home. Evidence may also be submitted in the form of a report formulated by myself, which would include different research methodologies to support my findings. Communication is largely face to face, or via email.