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What Is Ongoing Monitoring

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f. Ongoing Monitoring
The client should continuously monitor the processes to make sure that the performances of the third party are in line with the outsourcing contract (Wan, Wan & Zhang, 2010). Moreover, the auditor should assess and verify pre-defined ongoing monitoring and ensure its effectiveness. The process should include and not limited to the following; define and certify criteria for service supplier’s performance, ensure regular reports from suppliers on the agreed upon performance standards, evaluate market conditions benchmarking against other supplier options, and identify the probability for improvement, and finally, define negotiation procedures before implementation.
g. Security
The client must be concerned with data and …show more content…

The criteria in the RFP is important in identifying the service provider, considering team structure, outsourcing model, and ensure that the supplier suits and understands project background.
i. Legal Considerations
Working with offshore partners requires a clear layout of legal considerations since the legal systems vary from one country to the other (Aron, Clemons & Reddi, 2005). Loopholes in cyber security emanate from such instances. Even if offered similar legal provisions, the client would have to incur high price regarding time and money for a transnational lawsuit. Therefore, before a firm decides to use offshore outsourcing, it needs to consider legitimate issues in the outsourcing contract arrangements (Aron, Clemons & Reddi, 2005). For example, the United States-based companies outsourcing services from say India must be aware of the corresponding data privacy and intellectual property protection in India.
j. Quality Control
Clients must focus on quality as the basis and a top objective for outsourcing contracts. It is totally unacceptable for a vendor to issue products full of bugs and claim not to be responsible. According to Deloitte Consulting’s outsourcing survey carried out in 2012, about 485 of the surveyed firms had their contracts of outsourcing terminated due to issues in service quality (Mirkovic & Vu, 2007). Therefore, clients

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