1. Health care is a business characterized by close customer contact. Of the eight determinants of management style, explain the importance of professionalism of employees in a strongly people-centered healthcare organization. 2. Why do many supervisors, especially those who are newer to supervision, tend to favor their primary occupations over their management role? 3. Describe the hazards to the supervisor of falling into the "working trap." 4. Comment on the claim that "the end product of all business is people?" Why is this claim relevant?

1. Health care is a business characterized by close customer contact. Of the eight determinants of management style, explain the importance of professionalism of employees in a strongly people-centered healthcare organization. 2. Why do many supervisors, especially those who are newer to supervision, tend to favor their primary occupations over their management role? 3. Describe the hazards to the supervisor of falling into the "working trap." 4. Comment on the claim that "the end product of all business is people?" Why is this claim relevant?

Understanding Management (MindTap Course List)

10th Edition

ISBN:9781305502215

Author:Richard L. Daft, Dorothy Marcic

Publisher:Richard L. Daft, Dorothy Marcic

Chapter1: The World Of Innovative Management

Section: Chapter Questions

Problem 3ED

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