1. How are value added activities are defined from a customer viewpoint? 2. Additionally, provide one example of a value added activity and one example of a non-value added activity.

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter12: Activity-based Management
Section: Chapter Questions
Problem 4DQ: What are value-added activities? Value-added costs?
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1. How are value added activities are defined from a customer viewpoint?

2. Additionally, provide one example of a value added activity and one example of a non-value added activity.

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