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5.5. For each of the following independent cases of employee fraud, recommend how to prevent similar problems in the future. a. Some customers found that the products of a prestigious brand sold at the retail shops in China are counterfeits. This explains why the customers prefer to buy the products in the European country of their origin, Hong Kong, or Macau. Investiga- tion revealed that the staff of the retail shops exchange the genuine products with fake ones. They sell the fake products to customers, and the genuine ones through personal channels. b. A computer programmer runs a special program to transfer the decimal points of 100,000 customer accounts of a bank to his account. For example, after running the program, the balance in a customer's account would change from $23,456.78 to $23,456. Every month, this programmer gained several thousands of dollars by pressing a button. c. In one remote area in Vietnam, a metal collection organization collects used rails and plates from providers like construction companies. An employee calibrated the pound, and reported lighter weight to the metal providers. She then sold the excess metal collected for personal profit.

5.5. For each of the following independent cases of employee fraud, recommend how to prevent similar problems in the future. a. Some customers found that the products of a prestigious brand sold at the retail shops in China are counterfeits. This explains why the customers prefer to buy the products in the European country of their origin, Hong Kong, or Macau. Investiga- tion revealed that the staff of the retail shops exchange the genuine products with fake ones. They sell the fake products to customers, and the genuine ones through personal channels. b. A computer programmer runs a special program to transfer the decimal points of 100,000 customer accounts of a bank to his account. For example, after running the program, the balance in a customer's account would change from $23,456.78 to $23,456. Every month, this programmer gained several thousands of dollars by pressing a button. c. In one remote area in Vietnam, a metal collection organization collects used rails and plates from providers like construction companies. An employee calibrated the pound, and reported lighter weight to the metal providers. She then sold the excess metal collected for personal profit.

Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
Section: Chapter Questions
Problem 9DQ
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I want the answers for B and C part only
5.5. For each of the following independent cases of employee fraud, recommend how to prevent similar problems in the future. a. Some customers found that the products of a prestigious brand sold at the retail shops in China are counterfeits. This explains why the customers prefer to buy the products in the European country of their origin, Hong Kong, or Macau. Investiga- tion revealed that the staff of the retail shops exchange the genuine products with fake ones. They sell the fake products to customers, and the genuine ones through personal channels. 56 b. A computer programmer runs a special program to transfer the decimal points of 100,000 customer accounts of a bank to his account. For example, after running the program, the balance in a customer's account would change from $23,456.78 to $23,456. Every month, this programmer gained several thousands of dollars by pressing a button. c. In one remote area in Vietnam, a metal collection organization collects used rails and plates from providers like construction companies. An employee calibrated the pound, and reported lighter weight to the metal providers. She then sold the excess metal collected for personal profit.
Transcribed Image Text:5.5. For each of the following independent cases of employee fraud, recommend how to prevent similar problems in the future. a. Some customers found that the products of a prestigious brand sold at the retail shops in China are counterfeits. This explains why the customers prefer to buy the products in the European country of their origin, Hong Kong, or Macau. Investiga- tion revealed that the staff of the retail shops exchange the genuine products with fake ones. They sell the fake products to customers, and the genuine ones through personal channels. 56 b. A computer programmer runs a special program to transfer the decimal points of 100,000 customer accounts of a bank to his account. For example, after running the program, the balance in a customer's account would change from $23,456.78 to $23,456. Every month, this programmer gained several thousands of dollars by pressing a button. c. In one remote area in Vietnam, a metal collection organization collects used rails and plates from providers like construction companies. An employee calibrated the pound, and reported lighter weight to the metal providers. She then sold the excess metal collected for personal profit.
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