A company hires out tools and equipment to customers and requires a computerized system to record details of bookings. The customer appears at the reception desk and ask if there is an item available for immediate hire. When dealing with a booking or allocating an available item to a customer, the receptionist has to check whether the customer has previously hired equipment from the company or is a new customer. For a new customer, the receptionist has to enter the customer's details. Otherwise, the receptionist has to retrieve the existing customer's record and update any details if necessary. If the item is available then the customer can get it, otherwise, the receptionist might suggest other alternatives. If the alternative is accepted, then the receptionist allocates the tool and updated the customer record. Draw an activity diagram that models the data processing of hiring.

A company hires out tools and equipment to customers and requires a computerized system to record details of bookings. The customer appears at the reception desk and ask if there is an item available for immediate hire. When dealing with a booking or allocating an available item to a customer, the receptionist has to check whether the customer has previously hired equipment from the company or is a new customer. For a new customer, the receptionist has to enter the customer's details. Otherwise, the receptionist has to retrieve the existing customer's record and update any details if necessary. If the item is available then the customer can get it, otherwise, the receptionist might suggest other alternatives. If the alternative is accepted, then the receptionist allocates the tool and updated the customer record. Draw an activity diagram that models the data processing of hiring.

Operations Research : Applications and Algorithms

4th Edition

ISBN:9780534380588

Author:Wayne L. Winston

Publisher:Wayne L. Winston

Chapter20: Queuing Theory

Section: Chapter Questions

Problem 17RP

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