A help desk can answer 200 calls per hour. Demandrate is 250 calls per hour. What is the cycle time in minutes per call ? What is the utilization of the call center ? Show all formulas used, calculations and results. Use formula sheet from Blk Bd. Do on Blk Bd

PREALGEBRA
15th Edition
ISBN:9781938168994
Author:OpenStax
Publisher:OpenStax
Chapter5: Decimals
Section5.6: Ratios And Rate
Problem 482E: The average American produces about 1,600 pounds of paper trash per year (365 days). How many pounds...
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A help desk can answer 200 calls per hour. Demandrate is 250 calls per hour.
What is the cycle time in minutes per call ?
What is the utilization of the call center ?
Show all formulas used, calculations and results. Use formula sheet from Blk Bd. Do on Blk Bd
Transcribed Image Text:A help desk can answer 200 calls per hour. Demandrate is 250 calls per hour. What is the cycle time in minutes per call ? What is the utilization of the call center ? Show all formulas used, calculations and results. Use formula sheet from Blk Bd. Do on Blk Bd
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