A new​ phone-answering system installed by a certain utility company is capable of handling ten calls every 5 minutes. Prior to installing the new​ system, company analysts determined that the incoming calls to the system are Poisson distributed with a mean equal to four every 5 minutes. If the analysts are correct about this incoming call​ distribution, what is the probability that in a 5​-minute period more calls will arrive than the system can​ handle?   Based on this​ probability, comment on the adequacy of the new answering system. The probability that more calls will arrive than the system can handle is

College Algebra
10th Edition
ISBN:9781337282291
Author:Ron Larson
Publisher:Ron Larson
Chapter8: Sequences, Series,and Probability
Section8.7: Probability
Problem 11ECP: A manufacturer has determined that a machine averages one faulty unit for every 500 it produces....
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A new​ phone-answering system installed by a certain utility company is capable of handling ten calls every 5 minutes. Prior to installing the new​ system, company analysts determined that the incoming calls to the system are Poisson distributed with a mean equal to four every 5 minutes. If the analysts are correct about this incoming call​ distribution, what is the probability that in a 5​-minute period more calls will arrive than the system can​ handle?   Based on this​ probability, comment on the adequacy of the new answering system.
The probability that more calls will arrive than the system can handle is
 
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