A server operates with 70% utilization. The coefficient of variation for the service process is 0.6 and the coefficient of variation of the arrival process is 1. The average processing time is 3 minutes. What is the average time a customer spends in the system according to the single-server queue model? A. 9 minutes B. 6 minutes C. 3 minutes D. 7.5 minutes

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
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A server operates with 70% utilization. The coefficient of variation for the service process is 0.6 and the coefficient of variation of the arrival process is 1. The average processing time is 3 minutes. What is the average time a customer spends in the system according to the single-server queue model? A. 9 minutes B. 6 minutes C. 3 minutes D. 7.5 minutes Consider an Erlang loss system. The average processing time is 6 minutes. The average interarrival time is 3 minutes. The number of servers is 9. What is the capacity of the system? A. 0.8 customers per minute B. 1.5 customers per minute C. 1.1 customers per minute D. 2.4 customers per minute
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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,