A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution. The service rate per server for this system is

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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please answer within 30 minutes.
A service counter employs two servers. On average
a server requires 8 minutes to process a customer
and service times follow an exponential distribution.
Customers arrive at the counter at the rate of 12 per
hour according to a Poisson distribution. The service
rate per server for this system is
Select one:
A.
16 customers per hour
B.
7.5 customers per hour
C.
8 customers per hour
D.
3.75 customers per hour
Transcribed Image Text:A service counter employs two servers. On average a server requires 8 minutes to process a customer and service times follow an exponential distribution. Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution. The service rate per server for this system is Select one: A. 16 customers per hour B. 7.5 customers per hour C. 8 customers per hour D. 3.75 customers per hour
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