Acme Pty Ltd runs a carpark in the city. Acme want to have an exclusion clause that applies to all contracts with carpark customers to ensure that Acme is not liable if a customer’s car is stolen or damaged when parked in the Acme carpark. The following is the procedure for customers to use the carpark:  The carpark customer receives a small ticket from a machine located at a boom gate at the entrance to the carpark.  The customer pays for their car parking by inserting their ticket into a machine and paying with cash or credit card before they collect their car to leave.  These machines are located at each level of the carpark.  To exit the carpark, the customer inserts the paid-for-ticket into the machine at the boom gate.  Usually customers do not meet or speak with any Acme employees at any time during their visit.  However, customers can speak to an employee by pushing buttons on either the ticket dispensing machine or the payment machine. Required: Provide Acme with legal advice so Acme can put in place an enforceable exclusion clause that would be a term in each contract with their customers.

Business Its Legal Ethical & Global Environment
10th Edition
ISBN:9781305224414
Author:JENNINGS
Publisher:JENNINGS
Chapter17: Management Of Employee Conduct: Agency
Section: Chapter Questions
Problem 3QAP
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Acme Pty Ltd runs a carpark in the city. Acme want to have an exclusion clause that applies
to all contracts with carpark customers to ensure that Acme is not liable if a customer’s car is
stolen or damaged when parked in the Acme carpark.
The following is the procedure for customers to use the carpark:
 The carpark customer receives a small ticket from a machine located at a boom gate
at the entrance to the carpark.
 The customer pays for their car parking by inserting their ticket into a machine and
paying with cash or credit card before they collect their car to leave.
 These machines are located at each level of the carpark.
 To exit the carpark, the customer inserts the paid-for-ticket into the machine at the
boom gate.
 Usually customers do not meet or speak with any Acme employees at any time during
their visit.
 However, customers can speak to an employee by pushing buttons on either the ticket
dispensing machine or the payment machine.
Required: Provide Acme with legal advice so Acme can put in place an enforceable exclusion
clause that would be a term in each contract with their customers.

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