An average of 10 jobs per hour arrives at a job shop. Interarrival times of jobs are exponentially distributed. It takes an average of 10/3 minutes to complete a job. Unfortunately, 1/3 of all completed jobs need to be reworked. Thus, with probability 1/3, a completed job must wait in line to be reworked. In steady state, how many jobs would one expect to find in the shop? What would the answer be if it took an average of 5 minutes to finish a job?

Linear Algebra: A Modern Introduction
4th Edition
ISBN:9781285463247
Author:David Poole
Publisher:David Poole
Chapter7: Distance And Approximation
Section7.3: Least Squares Approximation
Problem 35EQ
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An average of 10 jobs per hour arrives at a job shop.
Interarrival times of jobs are exponentially distributed. It takes
an average of 10/3 minutes to complete a job. Unfortunately,
1/3 of all completed jobs need to be reworked. Thus, with
probability 1/3, a completed job must wait in line to be
reworked. In steady state, how many jobs would one expect to
find in the shop? What would the answer be if it took an
average of 5 minutes to finish a job?

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