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Analyze the three types of operation support systems and three types of managment support system? Analyze the role of information systems which are primary role, knowledge creation, forcasting, planning and control?

Analyze the three types of operation support systems and three types of managment support system? Analyze the role of information systems which are primary role, knowledge creation, forcasting, planning and control?

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Analyze the three types of operation support systems and three types of managment support system? Analyze the role of information systems which are primary role, knowledge creation, forcasting, planning and control?
Case Study 1: Analyzing Components of Information Systems to understand IS failure High-end fashion house Prada hired the famous architect to design a location that Prada would fill with stunning technology. All items for sale in the store would sport with radio frequency identification (RFID) tags (small chip- based tags that wirelessly emit a unique identifying code for the item that they are attached to). The entry for customer is awesome including walk into a glass dressing room and customers could turn the walls of dressing room opaque. Dressing rooms would recognize what was brought in by wirelessly reading the tags on each garment and make recommendations of matching accessories as well as similar products that patrons might consider. Staff sporting PDAS could check the inventory of any item similarly customers could directly check inventory of any item they are interested. There is a camera in dressing room that allow customers to see their front and back view side-by side as they tried on clothes. All this appeared glossy, but execution of the vision was terrible. It was difficult for customers to understand the foot pedals that controlled the dressing room doors and displays. Also on a number of occasions systems reported items as out of stock even though they weren't because the inventory database would be inaccurate. The staff were given PDA to check the inventory but they didn't really use them anymore and put them away so tourists don't play with them. It won't be wrong to say that the investment in Prada's investment on in-store technology was also simply too high, with estimates suggesting the location took in just one-third the sales needed to justify expenses. https://bus206.pressbooks.com/chapter/chapter-1/ https://ebookcentral.proquest.com/lib/momp/detail.action?doclD=3011311 Case Study 1: Analyzing Components of Information Systems to understand IS failure The Prada example offers critical lessons for managers. While it's easy to get seduced by technology, an information system (IS) is actually made up of more than hardware and software. It should not be forgotten that an Information Systems also includes data used or created by the system, as well as the procedures and the people who interact with the system . Suitable combination of these five components is essential to executing a flawless information system rollout. Before investing it is important to give attention to financial considerations. Company should forecast the return on investment representing the amount earned from an expenditure-of any such effort. It is crucial that system designers thoroughly test the system before deployment. Prada's store appeared to have chosen the technology because it seemed fashionable rather than functional. Question1. Analyse the above case and investigate the reasons of failure of Information systems. Evaluate the status of five components of Information system at Prada to demonstrate the reason of information systems failure. Give recommendation to Prada how can it can overcome the failure of Information systems.
Transcribed Image Text:Case Study 1: Analyzing Components of Information Systems to understand IS failure High-end fashion house Prada hired the famous architect to design a location that Prada would fill with stunning technology. All items for sale in the store would sport with radio frequency identification (RFID) tags (small chip- based tags that wirelessly emit a unique identifying code for the item that they are attached to). The entry for customer is awesome including walk into a glass dressing room and customers could turn the walls of dressing room opaque. Dressing rooms would recognize what was brought in by wirelessly reading the tags on each garment and make recommendations of matching accessories as well as similar products that patrons might consider. Staff sporting PDAS could check the inventory of any item similarly customers could directly check inventory of any item they are interested. There is a camera in dressing room that allow customers to see their front and back view side-by side as they tried on clothes. All this appeared glossy, but execution of the vision was terrible. It was difficult for customers to understand the foot pedals that controlled the dressing room doors and displays. Also on a number of occasions systems reported items as out of stock even though they weren't because the inventory database would be inaccurate. The staff were given PDA to check the inventory but they didn't really use them anymore and put them away so tourists don't play with them. It won't be wrong to say that the investment in Prada's investment on in-store technology was also simply too high, with estimates suggesting the location took in just one-third the sales needed to justify expenses. https://bus206.pressbooks.com/chapter/chapter-1/ https://ebookcentral.proquest.com/lib/momp/detail.action?doclD=3011311 Case Study 1: Analyzing Components of Information Systems to understand IS failure The Prada example offers critical lessons for managers. While it's easy to get seduced by technology, an information system (IS) is actually made up of more than hardware and software. It should not be forgotten that an Information Systems also includes data used or created by the system, as well as the procedures and the people who interact with the system . Suitable combination of these five components is essential to executing a flawless information system rollout. Before investing it is important to give attention to financial considerations. Company should forecast the return on investment representing the amount earned from an expenditure-of any such effort. It is crucial that system designers thoroughly test the system before deployment. Prada's store appeared to have chosen the technology because it seemed fashionable rather than functional. Question1. Analyse the above case and investigate the reasons of failure of Information systems. Evaluate the status of five components of Information system at Prada to demonstrate the reason of information systems failure. Give recommendation to Prada how can it can overcome the failure of Information systems.
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