As a regional sales manager, Nora Burke travels frequently and relies on her cell phone to keep up to date with clients. She has tried three different service providers, Airway, Bellular, and CyCom, with varying degrees of success. The number of failures in a typical eight-hour day and the average time to regain service are shown below. Nora’s contract is up for renewal. Which cellular service should she use? Cellular Co. Number of Failures Time to Regain Service Airway 10 2 minutes Bellular 8 4 minutes CyCom 3 10 minutes

As a regional sales manager, Nora Burke travels frequently and relies on her cell phone to keep up to date with clients. She has tried three different service providers, Airway, Bellular, and CyCom, with varying degrees of success. The number of failures in a typical eight-hour day and the average time to regain service are shown below. Nora’s contract is up for renewal. Which cellular service should she use? Cellular Co. Number of Failures Time to Regain Service Airway 10 2 minutes Bellular 8 4 minutes CyCom 3 10 minutes

Purchasing and Supply Chain Management

6th Edition

ISBN:9781285869681

Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

ChapterC: Cases

Section: Chapter Questions

Problem 5.1SA

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