Assume CEO Munoz and Mr. Dao are discussing the incident. How can Munoz utilize gauging questions to ensure a productive discussion? Multiple Choice Remind Mr. Dao that he is an intelligent physician before asking him how the situation should have been handled. Give Mr. Dao a “take it or leave it” ultimatum. Ask Mr. Dao how he feels about what happened. Ask Mr. Dao what he believes would be fair compensation for his troubles.

Assume CEO Munoz and Mr. Dao are discussing the incident. How can Munoz utilize gauging questions to ensure a productive discussion? Multiple Choice Remind Mr. Dao that he is an intelligent physician before asking him how the situation should have been handled. Give Mr. Dao a “take it or leave it” ultimatum. Ask Mr. Dao how he feels about what happened. Ask Mr. Dao what he believes would be fair compensation for his troubles.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

Problem 9DQ

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Assume CEO Munoz and Mr. Dao are discussing the incident. How can Munoz utilize gauging questions to ensure a productive discussion? Multiple Choice Remind Mr. Dao that he is an intelligent physician before asking him how the situation should have been handled. Give Mr. Dao a “take it or leave it” ultimatum. Ask Mr. Dao what he believes would be fair compensation for his troubles. Ask Mr. Dao how he feels about what happened.
Brad was a department manager who was usually a push-over in meetings. When a regional manager position came open, Tom knew Brad wanted the position but would back down if someone else wanted the job. Tom did not really want the job but decided to apply for the position so Brad would back down. In this case, Brad should use the ________ resolution style. Multiple Choice avoiding competing compromise collaboration accommodating
1- Good communication is enough for a team to perform well. True False 2-Collaborative team is similarly having characteristics as that of a traditional team True False 3-Collaborative team is composed of individuals possessing specialized skills to solve group problems True False 4- Collaborative leadership is about centralized structure of governance. True False 5-Facilitation is key to collaborative leadership Group of answer choices True False 6- Collaboration is about problem solving with limited sets of skills. True False 7- Cooperation require much amount of energy. Group of answer choices True False 8- Communication is only about sending messages Group of answer choices True False 9- Communication is considered vital to a company’s success Group of answer choices True False 10- Good communicators asks questions for clarification Group of answer choices True False 11- When you can’t use a team or a customer- supplier relationship, forming a collaborative relationship is…
Which of the following statements is true of self-managed teams? Multiple Choice They are expected to coordinate their work with ongoing direction from a supervisor or manager. They consist of employees who operate exclusively via face-to-face meetings. They are usually responsible for the development of new products. They are given almost complete discretion over what to do to achieve their objective. For effective meetings, it is helpful to Multiple Choice avoid the "balanced dialogue" approach for a particular agenda item. establish ground rules for debate. attend to divergent issues even if it is time-consuming. discourage the clash of both personalities and ideas. Which of the following is most likely a benefit of meetings? Multiple Choice They make work simpler as one has to interact with others. They lead to effective time management as more people are involved in making a decision. They help a person…
Mr. Shah has been running a Small and Medium enterprise (SME) for last 10 years. He manages a workforce of around 300 employees. In recent years, he has witnessed negative attitude and withdrawal behavior among his employees. After conducting job satisfaction survey, it was found that employees have lost loyalty and commitment with their organization that leads to conflicts and politics in the organization. In your opinion, which individual power should be used by Mr. Shah to overcome this situation. Justify your answer by providing proper explanation of your answer. Max 250-words
Which of the following is NOT a good idea when dealing with a crisis? Designate at least one person to record all events as they occur. Rally your leadership team as quickly as possible to gain situational understanding. Create an event log where people can easily review what has occurred. As leader, you should be the incident manager as you are expected to be in charge. As leader, you should be thinking beyond the here and now to span beyond the current situation and your organizational boundaries.
Which of the following statements is true of meetings? Multiple Choice They are ineffective for companies that focus on continuous process improvement. They are important in shaping organizational norms and improving work processes. They discourage an employee's need to be part of a team. They are essential for communicating simple one-way information. Which of the following statements is true of self-managed teams? Multiple Choice They are expected to coordinate their work with ongoing direction from a supervisor or manager. They consist of employees who operate exclusively via face-to-face meetings. They are usually responsible for the development of new products. They are given almost complete discretion over what to do to achieve their objective. For effective meetings, it is helpful to Multiple Choice avoid the "balanced dialogue" approach for a particular agenda item. establish ground rules for debate.…
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How do I respond to this in 100 words? Effective management of any sized team requires a specific set of skills that go well beyond the skills you might have developed as an individual contributor in an organization (Miranda 2023). More than evaluating employees and meeting project deadlines, your job as a manager is to motivate employees to do their best work and inspire them to get invested in the company’s success. Understanding and adapting your management styles is key to effective leadership (Miranda 2023). However, I believe there is a distinction between being a manager and a leader and a clear difference between managerial leadership and transformative leadership. Managers and leaders are two very different types of people (Zalenik 2004). Managers’ goals arise out of necessities rather than desires; they excel at defusing conflicts between individuals or departments, placating all sides while ensuring that an organization’s day-to-day business gets done. Leaders, on the…
Communication Flows Sara Lang is a charge nurse at Sunny Nursing Home and has worked under the same president, Lisa Davis, for five years. In fact, the two have become good friends. They frequently socialize after hours. Rick Walters, Director of Nursing, is a capable person who has been working there for three years. Four nurses (Anna, Barbara, Charles, and Dan) report directly to Sara. Anna, one of the nurses, was having personal difficulties. She asked Sara if she could change her work schedule from the usual 8-hour shift of 4 days with 3 consecutive days off to 16-hour shifts for two days and 5 consecutive days off. Sara thought that was not a problem and told Anna that she would enter that information into the computerized scheduling system, and that she would tell Lisa Davis of the change, since they were getting together for a drink after work. Barbara overheard the conversation between Sara and Anna, and she immediately went to see Rick Walters and complained that Anna was…