at are the Key Performance Indicators (KPI) in the sustainability reporting of a service industry also include a Balance scorecard (Write in a flow chart) of this industry? Assume any small service industry and write for the above.

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Business Impact Analysis

Business Impact Analysis is a process carried out to determine the potential risks that can disrupt a business due to a disaster, accident, or other reasons. It is a mandatory part of a company’s business continuance plan. A business impact analysis measures the effects of disruptions on various business aspects, including service delivery, risks in delivery, Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and so on. The analysis helps to minimize the risk during the business. After completing the business impact analysis, the details are logged into a business impact analysis report, which is reviewed by the senior management.