Attitudes are evaluative statements that reflect how an individual feels about something. Obviously, the concern here relates to job attitudes and how to explain or predict behavior that is in response to one or more of the three components of attitude: Cognitive attitude component: This component covers the knowledge, opinions, and belief system held by the employee. "Refusing to code diagnoses based on the highest reimbursement" illustrates a cognition. Affective attitude component: Emotions and feelings are addressed in this component. "I feel uncomfortable surrounded with this bright new wall color at my workstation" reflects the affective component of attitudes. Behavior attitude component: Action takes place with this component. Re- painting the wall because of negative feelings about it puts action into the attitude. Attitudes Evalua- tive statements that reflect how an indl- vidual feels about objectives, events, or people

Attitudes are evaluative statements that reflect how an individual feels about something. Obviously, the concern here relates to job attitudes and how to explain or predict behavior that is in response to one or more of the three components of attitude: Cognitive attitude component: This component covers the knowledge, opinions, and belief system held by the employee. "Refusing to code diagnoses based on the highest reimbursement" illustrates a cognition. Affective attitude component: Emotions and feelings are addressed in this component. "I feel uncomfortable surrounded with this bright new wall color at my workstation" reflects the affective component of attitudes. Behavior attitude component: Action takes place with this component. Re- painting the wall because of negative feelings about it puts action into the attitude. Attitudes Evalua- tive statements that reflect how an indl- vidual feels about objectives, events, or people

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter14: Understanding Individual Behavior

Section: Chapter Questions

Problem 3ED

See similar textbooks

Similar questions

16- The organizations agree that there is more to a managerial role than only motivating employees and achieving objectives. A manager along with the employees has to meet important customers to influence them and increase the business. In line with this, a manager may perform duties of ceremonial nature like taking customers for lunch. In this case he is performing the ________________. a. Figurehead Role b. Leader Role c. Disseminator Role d. Liaison Role
2. Concerning listening, in what ways is listening different from reading, writing, and speaking in interpersonal communication? Chapter 10 3. Why is the work of the professional often controlled by the person and not by the clock or by any particular system? 4. Why would it be reasonable to expect that a professional employee to be, on the average, generally more amenable to change? Chapter 11 5. Referring to the section "What Makes Them Perform?" explain why supervisors and workers could hold different views of what is important to the workers? 6. Considering both the supervisor and the employees of a department, how can it legitimately be said that supervisor and employees are more alike than different?
Tell me Only option not explain (MCQS) 6.Which of these approaches argues that there is no single best way to manage behavior? a) Hawthorne b) Scientific Management c ) The cornerstone skill d) Contingency 7.The process of continuous quality improvement in management refers to A. JIT B. TQM C. IBM D. ERM 8.According to Mintzberg, managerial roles can be broken down into interpersonal, informational, and a. liaison. b. decisional. c. technical. d. conceptual 9.A management approach based on formal organizational structure with set rules and regulations that relies on specialization of labour, an authority hierarchy and rigid promotion and selection criteria is called a. Theory Y. b. bureaucracy. c. classical organizational theory. d. human relations approach 10.Management is_______. (a) An art (b) A science (c) Both (a) and (b) (d) Neither art nor science
Bullying is most commonly a subtle form of O a. psychological aggression and intimidation. • b. physical and psychological aggression O c. physical aggression only O d. mobbing and harshness Oe. harshness Dawn was a shy, dependable, responsible person who preferred to work by herself. Based on this description, Dawn is high on ___and low on ____ a. agreeableness, emotional stability b. agreeableness, self-monitoring с.conscientiousness, self-monitoring d.conscientiousness, extraversion e. locus of control, extraversion
1. Unethical managerial behavior helps create a toxic work environment that negatively impacts the entire organization. Group of answer choices true false Maya, owner of a small craft shop, inadvertently sold decorative wall hangings that included hazardous lead-based paint. The paint was a very small part of the finished product, and the crafts were intended to hang well above the reach of small children and pets. Nonetheless, when Maya learned that the crafts contained the hazardous paint, she contacted each buyer, took back the crafts she had sold them, and replaced them with products that did not contain the hazardous paint. She acted as a mature businessperson with good moral character by using the __________ approach to ethical decision making. Group of answer choices universalism egoism relativism virtue ethics utilitarianism
Q.10. Which of the following best reflects an authoritarian management style?Select one? A manager who solicits employee input and engagement A manager who delegates tasks to subordinates with minimal or no direction A manager who retains decision-making control and disregards the input of subordinates A manager who shares decision-making authority with subordinates.
9- Mr. Ahmed is an experienced manager but he is not very highly qualified. Recently few experienced employees who are very well qualified joined as a subordinate to Mr. Ahmed. Thus, Mr. Ahmed got worried that one of these subordinates may become his superior in future. Therefore, he was now sending only few communication to these employees and important communication he was not informing them. What type of communication barrier developed in this situation? a. Nurturing of typical attitude b. Lack of confidence in subordinates c. Lack of incentive d. Fear of challenge to authority
Multiple choices Q1). Which of the following are examples of supporting behavior by a leader? ______________ A) clearly explain what the subordinate is expected to do B) express confidence in a subordinate who has a difficult task C) remember details about a subordinate’s interests and family
26. Leaders of a company are concerned that there will be many obstacles to the change process. They are especially concerned about managing resisters and ask the managers to look for that behavior in employees. As a manager, which behavior can be influenced with resistant employees? A.They are anxious about learning new information and processes to do the same job B.They misunderstand the reason for the change due to poor communication. C.They assume that the change may be harmful but necessary. D.They fear the unknown and gaining more responsibilities in their current role.