b. What would the utilization of the bed capacity become if the new beds were added and the hospital were to perform the number of operations calculated in part a? (Round your answers to 1 decimal place.) Monday Tuesday Wednesday Thursday Friday Saturday Sunday Total Utilization % % % % % % %
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- Shouldice Hospital in Canada is widely known for one thing—hernia repair! In fact, that is the only operation it performs, and it performs a great many of them. Over the past two decades this small 90-bed hospital has averaged 7,000 operations annually. Last year, it had a record year and performed nearly 7,500 operations. A hernia repair operation at Shouldice Hospital is performed by one of the 12 full-time surgeons assisted by one of seven part-time assistant surgeons. The first operations begin at 7:30 AM each day, Monday through Friday. Surgeons generally take about one hour to prepare for and perform each hernia operation, and they operate on an average of at most four patients per day. This four patient per day limit on the average number of operations performed per surgeon has been found to be the best operating level for the hospital as it takes into account time the surgeons need for patient exams and consultations, updating medical charts, writing reports, traveling to…Shouldice Hospital in Canada is widely known for one thing—hernia repair! In fact, that is the only operation it performs, and it performs a great many of them. Over the past two decades this small 90-bed hospital has averaged 7,000 operations annually. Last year, it had a record year and performed nearly 7,500 operations. A hernia repair operation at Shouldice Hospital is performed by one of the 12 full-time surgeons assisted by one of seven part-time assistant surgeons. The first operations begin at 7:30 AM each day, Monday through Friday. Surgeons generally take about one hour to prepare for and perform each hernia operation, and they operate on an average of at most four patients per day. This four patient per day limit on the average number of operations performed per surgeon has been found to be the best operating level for the hospital as it takes into account time the surgeons need for patient exams and consultations, updating medical charts, writing reports, traveling to…In 2020, Bayer Hospital admitted 15,152 patients. In 2021, a 32% increase in admissions is expected. Currently the hospital has 375 beds and the average patient stays in the hospital 7 days. Assume the hospital operates 365 days a year (assume one patient per bed). a) How many beds were empty, on average, in 2020? b) On average, how many beds do you expect to be empty in 2021?
- A local restaurant is concerned about their ability to provide quality service as they continue to grow and attract more customers. They have collected data from Friday and Saturday nights, their busiest time of the week. During these time periods, about 75 customers arrive per hour for service. Given the number of tables and chairs, and the typical time it takes to serve a customer, they figure they can serve, on average, about 100 customers per hour. The owners now anticipate that in one year, their demand will double from the current demand of 75 arrivals per hour, as long as they can provide good service to their customers. How much will they have to increase their service capacity to stay out of the critical zone? That is, how many customers should they be able to plan for? Keep in mind that service capacity utilization rate = arrivals rate / service rate.Bodow is an entertainment complex located in Trinidad & Tobago. It offers various activitiessuch as music, rides, slides, and souvenir shopping, and customers pay a fixed fee to enter.The complex has been in operation for the past seven years and remains open throughout theyear. However, weather-related issues often lead to a significant decrease in customerattendance, usually by 50%, on approximately 30 days each year.Bodow has experienced substantial success, with customer numbers increasing byapproximately 15% annually. Sales at Bodow are categorized as cash sales and credit cardsales. All ticket sales are recorded on a computer, including the amount of each sale and thenumber of tickets issued. This information is electronically transferred to the accounts office.Cash collected from each ticket office is counted by two accounts clerks and two securityguards before being banked daily. The total cash from each ticket office is reconciled with thesales information transferred from…Generate (1) specific example of superior performance that you have seen as a customer, and generate (1) example of poor business practice. Why and how do some companies inspire world-class service, while others fail?
- Cindy Jo's Hair Salon is concerned about its rising costs of supplies, energy, and labor, so it is considering investing in better equipment, which hopefully will reduce the time required to perform most hairstyles as well as result in better perceived quality by its customers. It predicts that the added investment will increase output levels as well as reduce energy costs, since some of the new equipment (hair dryers) use less electricity. Inputs and Outputs Current (this year) Expected (next year) Hairstyles per week 290 340 Labor costs per week $970 $1,020 Energy costs per week $390 $350 Material costs per week $340 $365 Capital investment $0 $15,000 Using the given information, determine the current and expected single-factor and total productivity measures. Do not round intermediate calculations. Round your answers to three decimal places. Productivity Current (this year) Expected (next year) Labor haircuts/dollar haircuts/dollar…A fleet repair facility has the capacity to repair 800 trucks per month. However, due to scheduled maintenance of their equipment, management feels that they can repair no more than 600 trucks per month. Last month, two of the employees were absent several days each, and only 400 trucks were repaired. What are the utilization and efficiency of the repair shop?A manufacturing shop is designed to operate most eficiently at an output of 550 units per day. In the past month the plant produced 490 units. What was its capacity utilization rate last month?
- DuLarge Marine manufactures diesel engines for shrimp trawlers and other small commercial boats. One of their automated machines has caused several problems. Over the past 30 weeks, the machine has broken down as indicated below. Each time the machine breaks down, the firm loses an average of $3,000 in time and repair expenses. If preventive maintenance were implemented, it is estimated that an average of only one breakdown per week would occur. The cost of preventive maintenance is $1,000 per week. Number of breakdowns per week 0 1 2 3 4 Frequency (Number of weeks that breakdowns occurred) 8 3 5 9 5 What is the weekly total maintenance cost of this program? Given the following data, find the expected breakdown cost. The cost per breakdown is $200. Number of breakdowns per week 0 1 2 3 4 Weekly frequency 5 12 10 18 5 13) Great Southern Consultants Group's computer system has been down several times over the…Show your calculations. Determine the utilization and the efficiency for each of these situations: A car wash operation processes an average of 60 cars per day. The operation has a design capacity of 100 cars per day and an effective capacity of 80 cars per day. A drive through fast food restaurant has been designed to handle 120 customers during lunchtime (12 to 2 PM) each day, but currently averages only 65 drive through customers at that time. Prior to the recession, when lines of customers were long, the restaurant actually handled a maximum of only 90 customers. Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems? Explain.A computer repair service has a design capacity of 80 repairs per day. Its effective capacity, however, is 64 repairs per day, and its actual output is 62 repairs per day. The manager would like to increase the number of repairs per day. Which of the following factors would you recommend that the manager investigate: quality problems, absenteeism, or scheduling and balancing? Explain your reasoning.