Chapter 5. (M/M/s/K Model). Leia is responsible for 12 computers in the IT offices in a small business called DataWish. Each computer runs on an average for 4 weeks and requires an average of ½ or 0.5 weeks to get reset by Leia before it can start up again. If we assign the Poisson distribution to the “arrival” of each computer for service and an exponential distribution to the actual service provided, answer the following questions: a. The arrival rate would be units per week and the service rate would be units per week. b. Calculate the following operating characteristics for the M/M/s/K system: Utilization Factor (ρ) % Performance Measures P0 (probability that sytem is empty) % L (average units in system) units Lq (average units waiting in queue) units W (average time in the system) weeks Wq (average time in the queue) weeks c. If we assign a cost of waiting as $750 per week per computer and $800 per week of hiring Leia, what is the Total Time Cost per week cost of servicing the machines? dollars d. If DataWish decides to hire another individual to help Leia, what would the new Total Time Cost per week be? dollars.

Chapter 5. (M/M/s/K Model). Leia is responsible for 12 computers in the IT offices in a small business called DataWish. Each computer runs on an average for 4 weeks and requires an average of ½ or 0.5 weeks to get reset by Leia before it can start up again. If we assign the Poisson distribution to the “arrival” of each computer for service and an exponential distribution to the actual service provided, answer the following questions: a. The arrival rate would be units per week and the service rate would be units per week. b. Calculate the following operating characteristics for the M/M/s/K system: Utilization Factor (ρ) % Performance Measures P0 (probability that sytem is empty) % L (average units in system) units Lq (average units waiting in queue) units W (average time in the system) weeks Wq (average time in the queue) weeks c. If we assign a cost of waiting as $750 per week per computer and $800 per week of hiring Leia, what is the Total Time Cost per week cost of servicing the machines? dollars d. If DataWish decides to hire another individual to help Leia, what would the new Total Time Cost per week be? dollars.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter11: Simulation Models

Section11.4: Marketing Models

Problem 30P: Seas Beginning sells clothing by mail order. An important question is when to strike a customer from...

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The Tinkan Company produces one-pound cans for the Canadian salmon industry. Each year the salmon spawn during a 24-hour period and must be canned immediately. Tinkan has the following agreement with the salmon industry. The company can deliver as many cans as it chooses. Then the salmon are caught. For each can by which Tinkan falls short of the salmon industrys needs, the company pays the industry a 2 penalty. Cans cost Tinkan 1 to produce and are sold by Tinkan for 2 per can. If any cans are left over, they are returned to Tinkan and the company reimburses the industry 2 for each extra can. These extra cans are put in storage for next year. Each year a can is held in storage, a carrying cost equal to 20% of the cans production cost is incurred. It is well known that the number of salmon harvested during a year is strongly related to the number of salmon harvested the previous year. In fact, using past data, Tinkan estimates that the harvest size in year t, Ht (measured in the number of cans required), is related to the harvest size in the previous year, Ht1, by the equation Ht = Ht1et where et is normally distributed with mean 1.02 and standard deviation 0.10. Tinkan plans to use the following production strategy. For some value of x, it produces enough cans at the beginning of year t to bring its inventory up to x+Ht, where Ht is the predicted harvest size in year t. Then it delivers these cans to the salmon industry. For example, if it uses x = 100,000, the predicted harvest size is 500,000 cans, and 80,000 cans are already in inventory, then Tinkan produces and delivers 520,000 cans. Given that the harvest size for the previous year was 550,000 cans, use simulation to help Tinkan develop a production strategy that maximizes its expected profit over the next 20 years. Assume that the company begins year 1 with an initial inventory of 300,000 cans.
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Utilization Factor (ρ)		%
Performance Measures
P0 (probability that sytem is empty)		%
L (average units in system)		units
Lq (average units waiting in queue)		units
W (average time in the system)		weeks
Wq (average time in the queue)		weeks