Choice Bank receives credit card applications that need to be reviewed for a decision. There are two types of applications; preapproved, and non-preapproved. Preapproved applications only need a quick review and therefore take 6 minutes to process. Applications that are not preapproved need a secondary credit check and take 15 minutes to process. 8. The bank receives 10 preapproved applications every hour and 6 applications that are not preapproved every hour. What is the utilization of the process?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Choice Bank receives credit card applications that need to be reviewed for a decision. There are two types of applications; preapproved, and non-preapproved. Preapproved applications only need a quick review and therefore take 6 minutes to process. Applications that are not preapproved need a secondary credit check and take 15 minutes to process.

8. The bank receives 10 preapproved applications every hour and 6 applications that are not preapproved every hour.

What is the utilization of the process?

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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,