Colleen Company has gathered the following data pertaining to activities it performed for two of its major customers.     Jerry, Inc. Kate Co. Number of orders   6     30   Units per order   2,000     440   Sales returns:             Number of returns   4     5   Total units returned   60     180   Number of sales calls   11     3       Colleen sells its products at $180 per unit. The firm’s gross margin ratio is 25%. Both Jerry and Kate pay their accounts promptly and no accounts receivable is over 30 days. After using business analytics software to carefully analyze the operating data for the past 30 months, the firm has determined the following activity costs:   Activity Cost Driver and Rate Sales calls $ 800 per visit Order processing   420 per order Deliveries   400 per order Sales returns   290 per return and $3 per unit returned Sales salary   114,000 per month     Required: 1. Using customers as the cost objects, classify the activity costs into cost categories (unit-level, batch-level, etc.) and compute the total cost for Colleen Company to service Jerry, Inc. and Kate Co. 2. Compare the profitability of these two customers.

College Accounting, Chapters 1-27
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ISBN:9781337794756
Author:HEINTZ, James A.
Publisher:HEINTZ, James A.
Chapter16: Accounting For Accounts Receivable
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Colleen Company has gathered the following data pertaining to activities it performed for two of its major customers.

 

  Jerry, Inc. Kate Co.
Number of orders   6     30  
Units per order   2,000     440  
Sales returns:            
Number of returns   4     5  
Total units returned   60     180  
Number of sales calls   11     3  
 

 

Colleen sells its products at $180 per unit. The firm’s gross margin ratio is 25%. Both Jerry and Kate pay their accounts promptly and no accounts receivable is over 30 days. After using business analytics software to carefully analyze the operating data for the past 30 months, the firm has determined the following activity costs:

 

Activity Cost Driver and Rate
Sales calls $ 800 per visit
Order processing   420 per order
Deliveries   400 per order
Sales returns   290 per return and $3 per unit returned
Sales salary   114,000 per month
 

 

Required:

1. Using customers as the cost objects, classify the activity costs into cost categories (unit-level, batch-level, etc.) and compute the total cost for Colleen Company to service Jerry, Inc. and Kate Co.

2. Compare the profitability of these two customers.

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