Company X is the leading producer of state-of-the-art printers. They have been developing a layout of a product that uses wireless transmission of files to be printed. The team consists of Person A as the Project Head, Person B as the Assistant Project head, and Persons C, D, E, and F as the project team. The product was being finalized for the week and will be demonstrated by Friday, July 22, 2022. There was a misunderstanding between Person A and Person B causing person B to leave the company. On July 22, 2022, Company Y, a competitor had a press conference showcasing the same printer. Same technology, the same design, and the same specs. The team was given light that Person B who left the company is now part of Company Y. As a manager, what do you think will be the best course of action? Using two of the three main aspects of TQM, provide a sound solution. No. 1 Employee problem: Solution: No. 2 Production problem: Solution:

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Company X is the leading producer of state-of-the-art printers. They have been developing a layout of a product that uses wireless transmission of files to be printed. The team consists of Person A as the Project Head, Person B as the Assistant Project head, and Persons C, D, E, and F as the project team. The product was being finalized for the week and will be demonstrated by Friday, July 22, 2022. There was a misunderstanding between Person A and Person B causing person B to leave the company. On July 22, 2022, Company Y, a competitor had a press conference showcasing the same printer. Same technology, the same design, and the same specs. The team was given light that Person B who left the company is now part of Company Y. As a manager, what do you think will be the best course of action? Using two of the three main aspects of TQM, provide a sound solution. No. 1 Employee problem: Solution: No. 2 Production problem: Solution:
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