Consider you are the new development manager taken charge by Monica and suggest the management with the better strategic evaluation and control plan for the hospital management.
Over a decade ago, Folkhälsan—a healthcare nonprofit based in Finland—recognized the need for an integrated strategy and improved performance management. Monica Niemi is Folkhälsan’s development manager and played an integral role in the creation of the organization’s Department of Strategy Management. Monica shared with us a little about life at Folkhälsan before the Balanced Scorecard, the difficulties and successes the nonprofit has had with strategic planning, the unique challenges a healthcare organization may face when handling performance management, and best practices you can put in place for your scorecard rollout.
About Folkhälsan
Folkhälsan, a nongovernmental organization in the social and healthcare sector, was founded in 1921. Today, Folkhälsan has approximately 1,500 employees and 19,000 members in its local association.
The organization has five primary divisions:
-Folkhälsan Foundation: This division has the responsibility of coordinating operations for the entire organization, including asset management, construction projects, development work, staff administration, property management, and IT functions.
-Folkhälsan Sports Education: This division includes sports leaders, massage therapists, personal trainers, and more
-Folkhälsan Association: This division is in charge of Folkhälsan’s professional health promotion work. The association is funded by the Folkhälsan Foundation and the Finnish Slot Machine Association.
-Research centers: Folkhälsan has three research programs headed by world-famous senior researchers at the assistant professor and professor levels: genetics, public health, and preventive medicine.
-Service production and nonprofit companies: These companies sell services mainly to municipalities but also to private individuals.
Questions:
Q1) Consider you are the new development manager taken charge by Monica and suggest the management with the better strategic evaluation and control plan for the hospital management.
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