Consumer Reports, the service that reports unbiased testing and ratings on cars, recommends avoiding new cars in their first year of production, especially those loaded with new technology. What can Tesla do to refute this recommendation?

Consumer Reports, the service that reports unbiased testing and ratings on cars, recommends avoiding new cars in their first year of production, especially those loaded with new technology. What can Tesla do to refute this recommendation?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 3CFCA: Cousins Jeri Lynn De Bose, Tish Hoover, and Josephine (Joey) Parks looked forward to meeting up...

See similar textbooks

Similar questions

Cousins Jeri Lynn De Bose, Tish Hoover, and Josephine (Joey) Parks looked forward to meeting up during the Christmas holidays to compare notes on the results of midyear teacher evaluations. All were public school teachers in districts scattered over the state. In the pressured search for new levels of teacher accountability demanded by legislators, the state department of education joined 16 other States in implementing a new teacher evaluation system. The goal is to hold teachers account-able for student learning progress in the classroom. Under the guidance of the National Council for Teacher Quality, criteria varies by State, but in most cases, 40 percent of each teacher's accountability score would be based on the principal's evaluation and ranking based on personal observation, 30 percent would be based on personal observation by a master teacher from outside the district, and the Other 30 percent would be based on student test score gains. The state department of education would set a performance goal each school district, and the principal would set a performance goal for each teacher. In preparation, the State conducted intensive training sessions for principals and designated master teachers who would conduct the evaluations based on four class observations per teacher Officials used standardized achievement tests to derive value-added scores that measure student learning over the year. Teacher ratings were 1-5, with I am being the lowest and 5 representing near perfection. The publication of the first year's evaluations stirred interest and controversy, particularly among teachers who worried about the possible long-term effects on job retention and tenure. Now, with the first-year evaluations in hand, the three cousins pored over their experiences. The three represented different types of school systems within the state. Jeri Lynn worked for a metropolitan system in the state capital. The system included many low-income students whose first language was nor English, and several schools within the system were teetering on the brink of State takeover if improvement in student scores didn't materialize this school year. Tish worked in a county System dominated by upper-income residents, and Joey taught in the rural community in which all three grew up. The rural community had high unemployment, and a low percentage of graduates went on to college. As a result, the cousins came to the table with differing teaching experiences. "The numbers are all over the place," Jeri Lynn remarked as she studied the pages. "The whole system is flawed, and they need to make changes," Joey said. "It's too subjective. The principal and master teacher observations are subjective because there are personal factors that affect a true outcome." "Yeah, look at the numbers from your upper-income district," Jeri Lynn said to Tish. "How can 60 percent of the teachers score 5s?' Tish chuckled. "Yeah, lucky us. Our schools are overflowing with children from wealthy families. These are the kids who will apply to Ivy League schools. I can tell you that the principals are going to avoid confrontation on all fronts. No principal is going to give any indication that their students are receiving an education that's less than perfect, and that means cramming the rankings with 5s. They claim a higher level of motivation for students, and thus the selection of an elite team of educators. So with those pressures, I don't think we get personal feedback that is accurate." "At the other end of the spectrum, we have my rural district," Joey said. "The big problem is that the principals know everyone and have longstanding relationships with everyone in the county, so I think scores are based on personal history. We could almost predict who would get high or low scores before the observations. For principals, it can go back as far as 'his daddy and my daddy hated each other in high school, and now I get to evaluate his daughter "I think that in many cases, principals feel pressure to align scores with state expectations. The stare expected my district to have high scores and expected rural schools such as yours to be lower," Tish said. "But isn't that partially offset by lower goals for the rural school distracts responded Joey. "The key to the accountability system is the principal in each school," Jeri Lynn suggested. "With several of the schools in Metro teetering on the edge of state takeover by the end of the year, we had lots of strict principals who wanted to hold our feet to the fire with lower scores." "I thought the whole idea was to provide the teachers With feedback so that we would know the areas where we need improvement," Tish said. "The principals were supposed to conduct two observations in the fall and two more in the spring," Jeri Lynn said. think that's asking too much of them when they already have so much on their plates. I think a lot of them are skimping on their visits. know I only had one observation last semester, and I'm sure Mr. Talley just faked the second set of numbers. The master teachers make only two observations a year, which may be more objective but counts for less." "I'm wondering, too, how a principal measure performance in a course area outside his area of expertise, such as math," Joey said. "If the guy has a phobia about math, anything the teacher says or does is going to 100k brilliant-thus a 5." Tish and Jeri Lynn looked at each other and laughed. "Maybe we picked the wrong subjects," Tish said. "My question is one of perception," Jeri Lynn said. "A large percentage of my students are ELL. That affects their scores. How do you measure a 3 in my situation against a 5 for Tish? At the end of the school year, little Carlos is thrilled that his reading in English has improved, but there`s no Big Bang here. a slow steady improvement that may not actually show up in big strides for a couple of years: "So, the question is how do they create a system that is fair?" Tish asked. "And accurate," added Jeri Lynn. How might the state control the accuracy of principals who are conducting teacher evaluations? Explain.
In August 2016, Ryan Lochte, the winner of 12 Olympic medals, publicly claimed that he wasbeing held up at gunpoint while competing at the Rio Olympic Games in 2016. CCTV later provedthat story was fabricated, resulting in a 10-month ban bestowed on Ryan Lochte. Use the following questions to guide your analysis of the Case Study above and to include thesuggested areas of analysis:1. A summary/overview of the case which:(a) Summarize the events that occurred with Ryan Lochte during the 2016 Olympics.(b) Identify key areas of focus for this case
Case studyHyundai, Kia under federal Investigation for engine defect recalls, report saysHyundai and Kia have recalled over 1 million vehicles for engine defects that could potentially cause vehicle fires, but both Korean automakers are reportedly under federal investigation to determine whether or not they could have done a better job.The US Attorney's Office for the Southern District of New York has launched an investigation into how Hyundai and Kia handled its engine-defect problem, Reuters reports, citing a source with knowledge of the matter. Both Hyundai and Kia declined to comment to Road show.The US Department of Justice did not immediately respond to a request for comment, but a DOJ spokesperson declined to comment to Reuters, saying that it usually doesn't confirm or deny such investigations, if they exist.Reuters' source says the DOJ is working with the National Highway Traffic Safety Administration on the investigation. The source also told Reuters that while charges are…
Case Study: Two months after being honorably discharged from his job as a military test pilot, the world of Donald C. exploded in a flash of burning gas. He was then 26 years old, unmarried, and a college graduate. An athlete in high school, he loved sports and the outdoors. Rodeos were his special interest, and he performed in them with skill. After leaving the military, Donald joined his father’s real estate agency. The two of them had always had a close relationship, and were looking forward to running a business together. One July afternoon, they were out together appraising some farm land. Without realizing it, they parked their truck near a large propane gas line, and the line was leaking. Later, when they started the truck, the ignition set off a huge explosion. Donald, his father, and the truck were enveloped in flames. The father died on the way to the hospital. Donald was admitted in critical condition, and barely conscious. He sustained mostly 3rd degree burns over 70%…
References and citation please In August 2016, Ryan Lochte, the winner of 12 Olympic medals, publicly claimed that he wasbeing held up at gunpoint while competing at the Rio Olympic Games in 2016. CCTV later provedthat story was fabricated, resulting in a 10-month ban bestowed on Ryan Lochte. Use the following questions to guide your analysis of the Case Study above and to include thesuggested areas of analysis: 2. An analysis of the case which does the following(a) Defines crisis management and identifies the key phases of crisis management.(b) Discusses how public relations models are applicable to this sport setting and ways thatpublic relations is employed to manage media relations.(c) Appraises how the situation was managed by the athlete in the public sphere and how thesituation was managed, based on its successes or failures.
Gaga at EEC requested Rihanna to help sell a new fax machine. Due to a technological innovation, EEC can create the best fax machines. Rihanna and Gaga are confident. Due to its successful debut, Gaga has been promised an enormous promotion. Lee Minho, a competitor, plans to produce a new high-quality fax machine before EEC. Gaga may switch to Lee Minho if it delivers better copy quality or other new features. Gaga needs this information immediately because he must give final manufacturing specs in a week. In addition, Lee Minho will be ready before EEC, so he's under pressure. Gaga asks Rihanna to call Lee Minho pretending to be a customer because he can't think of another way to get the information he wants swiftly. When she visits Rihanna's office, the Lee Minho sales agent will ask for copy-quality Jackyples and learn about product features, price, advertising plan, etc. Rihanna isn't comfortable with it, so she tells Bob. Bob doesn't want his company to be renowned for doing this,…
A.2 X is a marketing services company, providing consultancy to a range of business clients. As part of its strategic planning process, X has made several changes that seem to have had an impact on its business environment. Evaluate each factor according to Porter’s Five Forces model analysis. X and its rivals have managed to persuade the Government to require all marketing services companies to complete a time-consuming and bureaucratic registration process, and to comply with an industry code of conduct. This represents a decrease in _____1_____. X has persuaded its entire staff to sign a new contract which prevents them for working for any rival company for a period of two years, should they resign. This represents a decrease in _____2_____. Use the options below to fill in the missing words in gaps 1 and 2. Competitive rivalry Threat of new entrants Power of customers Power of suppliers Threat of substitutes
Case Analysis: Auditing Agencies Unearth Procurement Scam Two government auditing agencies have unearthed serious irregularities in the procurement of relief items worth Shs10b. Two forensic audits by the Office of the Auditor General (OAG) and the Public Procurement and Disposal of Assets (PPDA), dated September 7, 2021, and April 12, 2022, respectively, put senior officials on the spot for allegedly causing financial losses to the taxpayer. Copies of the findings seen by this newspaper point to alleged forgeries, collusion between some officials and suppliers, and failure to adhere to crucial critical procurement regulations. Our analysis of a cache of official documents of the contentious procurements, which dovetails with findings by government auditors, shows that contracted companies supplied items without a contract specifying quality, leading to the delivery of substandard items. The auditors found some officials culpable of undertaking contracts with values exceeding Shs200m…
Case Analysis: Auditing Agencies Unearth Procurement Scam Two government auditing agencies have unearthed serious irregularities in the procurement of relief items worth Shs10b. Two forensic audits by the Office of the Auditor General (OAG) and the Public Procurement and Disposal of Assets (PPDA), dated September 7, 2021, and April 12, 2022, respectively, put senior officials on the spot for allegedly causing financial losses to the taxpayer. Copies of the findings seen by this newspaper point to alleged forgeries, collusion between some officials and suppliers, and failure to adhere to key critical procurement regulations. Our analysis of a cache of official documents of the contentious procurements, which dovetails with findings by government auditors, shows that contracted companies supplied items without a contract specifying quality, leading to the delivery of substandard items. The auditors found some officials culpable of undertaking contracts with values exceeding Shs200m…
Case Analysis: Auditing Agencies Unearth Procurement Scam Two government auditing agencies have unearthed serious irregularities in the procurement of relief items worth Shs10b. Two forensic audits by the Office of the Auditor General (OAG) and the Public Procurement and Disposal of Assets (PPDA), dated September 7, 2021, and April 12, 2022, respectively, put senior officials on the spot for allegedly causing financial losses to the taxpayer. Copies of the findings seen by this newspaper point to alleged forgeries, collusion between some officials and suppliers, and failure to adhere to crucial critical procurement regulations. Our analysis of a cache of official documents of the contentious procurements, which dovetails with findings by government auditors, shows that contracted companies supplied items without a contract specifying quality, leading to the delivery of substandard items. The auditors found some officials culpable of undertaking contracts with values exceeding Shs200m…
Case study: GoodBite is interested in selling a new form of teeth whitening strips. They dissolve in your mouth and leave less of a gunky residue feeling than current competitors' products do. Whitestrips seem to appeal to people 20-29 years old. Competitors' data on existing strips suggest they appeal to women slightly more than men, but, for the moment, GoodBite is not planning on differentiating on gender in the advertising. So let's ignore gender and just consider that 20-29 year old age category. Say the U.S. population is 301 mm, with 41.1 mm in the target age bracket. About 7.5 mm people have tried competitors' whitestrips (GoodBite isn't on the market yet), and roughly 3 mm of them are semiserious, frequent users. GoodBite is trying to guesstimate the size of its target market and its likely profitability. The GoodBite product is sold in packages of 14 sets of strips (each set is an upper and lower pair) in each box. GoodBite isn't sure of the frequency with which a typical…
Case Analysis: Auditing Agencies Unearth Procurement Scam Two government auditing agencies have unearthed serious irregularities in procurement of relief items worth Shs10b. Two forensic audits by the Office of the Auditor General (OAG) and the Public Procurement and Disposal of Assets (PPDA), dated September 7, 2021 and April 12, 2022, respectively, put senior officials on the spot for allegedly causing financial losses to the taxpayer. Copies of the findings seen by this newspaper point to alleged forgeries, collusion between some officials and suppliers, and failure to adhere to key critical procurement regulations. Our analysis of a cache of official documents of the contentious procurements, which dovetails with findings by government auditors, shows that contracted companies supplied items without a contract specifying quality, leading to delivery of substandard items. The auditors found some officials culpable of undertaking contracts with values exceeding Shs200m without the…