Create a flowchart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs. It provides an ordering system via the telephone to its time-sensitive customers besides its regular store sales. The automated system greets customers, asks them to choose a tone or pulse phone, and routes them accordingly. The system checks to see whether customers have an existing account. They can wait for the service representative to open a new account. Customers choose between order options and are routed accordingly. Customers can cancel the order. Finally, the system asks whether the customer has additional requests; if not, the process terminates.
Create a flowchart for the following telephone-ordering process at a retail chain that specializes in selling books and music CDs.
It provides an ordering system via the telephone to its time-sensitive customers besides its regular store sales.
The automated system greets customers, asks them to choose a tone or pulse phone, and routes them accordingly.
The system checks to see whether customers have an existing account.
They can wait for the service representative to open a new account.
Customers choose between order options and are routed accordingly.
Customers can cancel the order.
Finally, the system asks whether the customer has additional requests; if not, the process terminates.
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