d. Another clerk has been hired for the camera department who also takes an average of 10.0 minutes to serve each arrival. How long would a customer expect to spend in the department now? (Do not round intermediate calculations. Round your answer to 1 decimal place.) Average total time minutes
d. Another clerk has been hired for the camera department who also takes an average of 10.0 minutes to serve each arrival. How long would a customer expect to spend in the department now? (Do not round intermediate calculations. Round your answer to 1 decimal place.) Average total time minutes
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
Related questions
Concept explainers
Breakeven Analysis
Break Even Analysis is a term used in business, cost accounting and economics. It refers to a point where the total cost incurred becomes equal to the total revenue earned. Break Even Analysis determines the number of units to be sold to earn the revenue required to cover the total costs. Total cost is a sum total of fixed and variable costs.
Process analysis
The term process analysis can be defined as breakdown of production process into different phases that converts inputs into output. A series of routine activities are incorporated using organizational resources with a view to achieve operational excellence.
Question
part D pls
Transcribed Image Text:d. Another clerk has been hired for the camera department who also takes an average of 10.0 minutes to serve each arrival. How long
would a customer expect to spend in the department now? (Do not round intermediate calculations. Round your answer to 1
decimal place.)
Average total time
minutes
Transcribed Image Text:Customers enter the camera department of a store at an average rate of five per hour. The department is staffed by one employee,
who takes an average of 10.0 minutes to serve each arrival. Assume this is a simple Poisson arrival, exponentially distributed service
time situation. (Use the Excel spreadsheet Queue Models.)
a-1. As a casual observer, how many people would you expect to see in the camera department (excluding the clerk)? (Round your
answer to 2 decimal places.)
Number of people
4.25
a-2. How long would a customer expect to spend in the camera department (total time)? (Do not round intermediate calculations.
Round your answer to 1 decimal place.)
Average total time
61.0 minutes
b. What is the utilization of the clerk? (Do not round intermediate calculations. Round your answer to 1 decimal place.)
Utilization
83.3 %
c. What is the probability that there are more than two people in the camera department (excluding the clerk)?(Do not round
intermediate calculations. Round your answer to 1 decimal place.)
Probability
57.9 %
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
This is a popular solution!
Trending now
This is a popular solution!
Step by step
Solved in 2 steps
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Recommended textbooks for you
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,