Describe the writing plan for refusing typical requests and claims
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7.Describe the writing plan for refusing typical requests and claims. (L.O.4)
How can negative online comments be turned into positive growth for an organization? (L.O. 4)
How can a subordinate tactfully, professionally, and safely deliver upsetting news personally to a superior? (L.O. 5)
What are some channels that large organizations may use to deliver bad news to employees? (L.O.5)
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- 6.2 Radical Rewrite: Instruction E-Mail—Tips for Avoiding Hackers The following wordy and poorly expressed e-mail from a CEO discusses a growing problem for organizations: how to avoid the loss of valuable company data to hackers. Your Task: There are at least five weaknesses. In addition to grammar faults, pay special attention to dangling modifiers, parallelism, and passive voice Revise this e-mail so that it reflects the writing techniques you learned in this and previous chapters. To: Staff Members From: G. B. Goldman <gbgoldman@firstfederalsavings.com> Subject: Hackers! Staff Members: This is to inform you that, like other banks, we are afraid of hackers. We fear that employees will expose valuable information to hackers without realizing what they are doing. Because of our fear, we have consulted cybersecurity experts, and they gave us much good advice with new procedures to be followed. Here are the procedures suggested by experts: We…Subject business communication 1. Sales have decreased for two consecutive quarters at your business. You have been instructed to inform your sales team that their hours, and base pay, will be reduced by 20 percent. While you may have a few members of your sales team that are underperforming, you want to retain the entire team. Write negative news message announcing the news to your team.Q1. PERSUASIVE WRITING There is a staple shortage from your current supplier, due to which your organization is unable to meet the needs of your customers. Shortage is adding to the stress level of employees and impacting their satisfaction with the operational needs. A new supplier will help your organization meet the emotional and practical needs of both groups. You are aware, there is a longstanding relationship with the current supplier, and that the Boss may be hesitant to change. TASK: Write a memo to convince your Boss to switch to alternate supplier. Propose to attend a meeting with the alternate supplier on October 30 at 9:00 am. You are expected to follow the AIDA structure and apply the writing process/7 Cs.
- 28.A hospital is rolling out a new piece of software in the radiology department to facilitate increased communication between the radiologists and the rest of the clinical staff. The software implementation is taking place on schedule, but the staff training is running two weeks behind. Which barrier to change does the status of this staff training represent? A.Lack of appropriate resources to support the change B.Fear that the culture of the organization may change C.Poor communication of the intent for the changes D.Misalignment between the change and the mission of the organizationQ3. You are the head of the human resource department in a medium-sized business concern. Of late, you have been receiving complaints regarding misuse of stationery items by the employees. Draft a general memorandum to your employees requesting them to curb this practice to cut down on the unnecessary cost. Assume necessary details and make sure that your drafted memorandum contains all the standard parts, and is in line with all the principles of effective communicationQuestion 1. Narrow the focus of each of the following broad topics so that they each signal the use of the Analysis by Division method of expository writing. (Bear in mind that your narrowed topic should indicate or address the WHAT about the topic that will be analyzed in a potential essay. For example, characteristics, elements, qualities, components…). Your topic may take the form of a statement or a question and must contain language of Analysis by Division (see language of expository methods in the course materials, for a reminder) Broad Topic 1: Academic writing Broad Topic 2: A wild animal Question 2. Write a thesis statement for ONLY ONE of the topics that you have narrowed down. Remember to apply guidelines for developing the thesis statement as you have studied in last week’s readings and Zoom tutorial session. Question 3. After writing the thesis statement, formulate a formal topic-to-sentence outline for your selected topic. Your outline should be presented as…
- Question 1. Narrow the focus of each of the following broad topics so that they each signal the use of the Analysis by Division method of expository writing. (Bear in mind that your narrowed topic should indicate or address the WHAT about the topic that will be analyzed in a potential essay. For example, characteristics, elements, qualities, components…). Your topic may take the form of a statement or a question and must contain language of Analysis by Division (see language of expository methods in the course materials, for a reminder) Broad Topic 1: Academic writing Broad Topic 2: A wild animal Question 2. Write a thesis statement for ONLY ONE of the topics that you have narrowed down. Remember to apply guidelines for developing the thesis statement as you have studied in last week’s readings and Zoom tutorial session. Question 3. After writing the thesis statement, formulate a formal topic-to-sentence outline for your selected topic.Question 1″The bad feelings associated with disappointing news can generally be reduced if the receiverbelieves that the matter was treated seriously and fairly.feels that the news was revealed sensitively.knows the reasons for the rejection.All of these choices.Question 2″You cannot be prosecuted for transmitting a harassing or libelous message if you post it to a social networking site such as Facebook or Twitter.TrueFalseQuestion 3Question 11″Which of the following sentences uses the passive voice to present the bad news?We are unable to interview you for the medical billing clerk position at this time.Although we were impressed with your application, we have no positions available at this time.Although the medical billing clerk position has been filled, we wish you well in your job search.We are not hiring at this time, even though we are impressed with your credentials.”Writing bad-news messages requires less attention to the 3-x-3 writing process than do…Struggling w homework - would appreciate help.
- Q15 Which of the following(s) can be regarded as an effective way of gaining attention in a sales letter? a. Discussing the benefits of earning more money b. A banal statement or fact c. Introducing your company d. ending with a specific request for action e. Asking a questionQ14 The best way to avoid misunderstandings in e-mails is to __________, and _________ is the best way to begin a request e-mail. a. use emoticons, a detailed introduction ("We ordered new printers . . . ") b. use detailed language, a bold type to show that your request is urgent. c. think about the readers and their needs, a polite command ("Please provide. . .") d. try to be impersonal, a statement explaining who you are "("My name is ...") e. None the above