Enumerate at least 3 companies where these forces are their competitive advantage. Then, be prepared in the next class to explain why. Choose only 3 from these: Forces affecting companies where Training and Development is a Key Ingredient to it’s success • Customer service • Productivity • Safety • Employee retention and growth • Uncertainty in the economy • Extended learning beyond classroom • Use of new technology Example (at least 3): • Customer Service - Starbucks They are trained to personalize their services. They always give their customers a warm welcome and special assistance. • Safety - Toyota The Toyota way culture empowers individual workers to take an active role in developing a safer, better system for their daily production responsibilities. • Use of technology - Amazon Amazon's Autonomous mobile robot, Proteus, is capable of automatically moving through Amazon facilities.
Enumerate at least 3 companies where these forces are their competitive advantage. Then, be prepared in the next class to explain why.
Choose only 3 from these:
Forces affecting companies where Training and Development is a Key Ingredient to it’s success
• Customer service
• Productivity
• Safety
• Employee retention and growth
• Uncertainty in the economy
• Extended learning beyond classroom
• Use of new technology
Example (at least 3):
• Customer Service - Starbucks
They are trained to personalize their services. They always give their customers a warm welcome and special assistance.
• Safety - Toyota
The Toyota way culture empowers individual workers to take an active role in developing a safer, better system for their daily production responsibilities.
• Use of technology - Amazon
Amazon's Autonomous mobile robot, Proteus, is capable of automatically moving through Amazon facilities.
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