How can organizations balance the conflicting goals of cost minimization and customer satisfaction in operations?
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How can organizations balance the conflicting goals of cost minimization and customer satisfaction in operations?
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Solved in 3 steps
- Describe the process of making sensible decisions in operations?Describe the nature of operations management in the following organizations. In doing this, first, identify the outputs of the organization, and then use the five decision types to identify important operations decisions and responsibilities. For the organizations listed in question 1, describe the inputs, transformation process, and outputs of the production system.Describe the trade offs and how performance goals of operations trade off against one another ?
- What is the difference between manufacturing and service operations?How the factor of profitability and growth affect the mission of an organization? Considering the case of a manufacturing firm, what are the factors that also contribute towards developing a comprehensive mission of an organization.