HW1 Q1 Consider the emergency department of a hospital that operates as follows: Upon arrival, patients first wait in line for registration. Then, after registration, patients wait to see a triage nurse who classifies them as either critical or non-critical. After the triage nurse, critical patients go to the emergency care area waiting to be seen by a doctor while non-critical patients go to the routine care area where they wait to see a It is determined that there are, on average, 20 patients registering or waiting to be registered, 5 patients being seen or waiting to be seen by the triage nurse, 15 criticel patients being seen or waiting to be seen by a doctor in the emergency area, and 20 non-critical patients being seen or waiting to be seen by a doctor in the routine care area. Assuming that 20 patients arrive every hour and that 75% of the patients are non-critical, how many minutes does a patient spend on average in the emergency department of the hospital? Average time spent by a patient- Average time spent by a non-critical patient

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
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HW1 Q1
Consider the emergency department of a hospital that operates as follows: Upon arrival, patients first wait in line for registration. Then,
after registration, patients wait to see a triage nurse who classifies them as either critical or non-critical. After the triage nurse, critical
patients go to the emergency care area waiting to be seen by a doctor while non-critical patients go to the routine care area where
they wait to see a doctor.
It is determined that there are, on average, 20 patients registering or waiting to be registered, 5 patients being seen or waiting to be
seen by the triage nurse, 15 critical patients being seen or waiting to be seen by a doctor in the emergency area, and 20 non-critical
patients being seen or waiting to be seen by a doctor in the routine care area,
Assuming that 20 patients arrive every hour and that 75% of the patients are non-critical, how many minutes does a patient spend on
average in the emergency department of the hospital?
Average time spent by a patient
Average time spent by a non-critical patient
Transcribed Image Text:HW1 Q1 Consider the emergency department of a hospital that operates as follows: Upon arrival, patients first wait in line for registration. Then, after registration, patients wait to see a triage nurse who classifies them as either critical or non-critical. After the triage nurse, critical patients go to the emergency care area waiting to be seen by a doctor while non-critical patients go to the routine care area where they wait to see a doctor. It is determined that there are, on average, 20 patients registering or waiting to be registered, 5 patients being seen or waiting to be seen by the triage nurse, 15 critical patients being seen or waiting to be seen by a doctor in the emergency area, and 20 non-critical patients being seen or waiting to be seen by a doctor in the routine care area, Assuming that 20 patients arrive every hour and that 75% of the patients are non-critical, how many minutes does a patient spend on average in the emergency department of the hospital? Average time spent by a patient Average time spent by a non-critical patient
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