If a sale staff is found not verbally disclosed specific features and materials risks of a high yield bond, which of the following is the most suitable follow-up action in Hong Kong? A. the sale staff should provide the key risk factor disclosure to the customer once again B. the sale staff should send an e-mail to the customer by highlighting the specific features and materials risks of the high yield bond. C. the sale staff should make a supplementary call to the affected customer and adio-record the disclosure in due course. and acknowledgement from the customer is obtained to confirm his/her/their understanding or the disclosure. D. if the transcation is completed, no further action is required.
If a sale staff is found not verbally disclosed specific features and materials risks of a high yield bond, which of the following is the most suitable follow-up action in Hong Kong? A. the sale staff should provide the key risk factor disclosure to the customer once again B. the sale staff should send an e-mail to the customer by highlighting the specific features and materials risks of the high yield bond. C. the sale staff should make a supplementary call to the affected customer and adio-record the disclosure in due course. and acknowledgement from the customer is obtained to confirm his/her/their understanding or the disclosure. D. if the transcation is completed, no further action is required.
Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
ChapterC: Cases
Section: Chapter Questions
Problem 5.4SA
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If a sale staff is found not verbally disclosed specific features and materials risks of a high yield bond, which of the following is the most suitable follow-up action in Hong Kong?
A. the sale staff should provide the key risk factor disclosure to the customer once again
B. the sale staff should send an e-mail to the customer by highlighting the specific features and materials risks of the high yield bond.
C. the sale staff should make a supplementary call to the affected customer and adio-record the disclosure in due course. and acknowledgement from the customer is obtained to confirm his/her/their understanding or the disclosure.
D. if the transcation is completed, no further action is required.
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