If the communication is therapeutic, write “therapeutic” and indicate the therapeutic technique being used. If the communication is non-therapeutic, indicate the non-therapeutic communication technique that is used and then REWRITE the dialogue to make it therapeutic. A patient angrily complains that the nursing staff never comes when he presses the call bell. The charge nurse tells him “This is a very busy floor. The nurses will come in as soon as they can – patients with emergencies are more important and need to be seen first.”
If the communication is therapeutic, write “therapeutic” and indicate the therapeutic technique being used. If the communication is non-therapeutic, indicate the non-therapeutic communication technique that is used and then REWRITE the dialogue to make it therapeutic. A patient angrily complains that the nursing staff never comes when he presses the call bell. The charge nurse tells him “This is a very busy floor. The nurses will come in as soon as they can – patients with emergencies are more important and need to be seen first.”
Chapter16: The Communication Process
Section: Chapter Questions
Problem 2AE
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If the communication is therapeutic, write “therapeutic” and indicate the therapeutic technique being used. If the communication is non-therapeutic, indicate the non-therapeutic communication technique that is used and then REWRITE the dialogue to make it therapeutic.
A patient angrily complains that the nursing staff never comes when he presses the call bell. The charge nurse tells him “This is a very busy floor. The nurses will come in as soon as they can – patients with emergencies are more important and need to be seen first.”
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