In each of the following situations, identify the customer and the server: F(a) Planes arriving at an airport. F(b) Taxi stand serving waiting passengers. (c) Tools checked out from a crib in a machining shop. (d) Letters processed in a post office. (e) Registration for classes in a university. (f) Legal court cases. (g) Checkout operation in a supermarket. F(h) Parking lot operation.
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- Which among the following is not mandatory for the organization? a.Human skills inventory b.Human Resource inventory c.Human capital inventories d.Human Resource Information systemThe Pickle Barrel has separate departments in its operation that are designed to turn raw cucumbers into relishes, brine-cured pickles, and fresh-packed pickles. The Pickle Barrel is using ________ departmentalization. Question 12 options: A) geography B) product C) function D) customer E) processPlease do not give solution in image format thanku Alpha Airlines has to decide how many meals to load on its daily 6 pm non-stop flight from Philadelphia to Los Angeles. The meals are sold on board to economy class passengers for $10.00 and cost the airline $4.00 each. All meal orders must be made at least 48 hours before the flight departs. Any meals left over at the end of the flight are tossed into the trash by the ground clean-up crew. Alpha estimates that the demand for the meals on this flight is Poisson distributed with a mean of 9. 1.How many meals should Alpha order? (Choose the closest answer.) a) 6 b) 7 c) 8 d) 9 e) 10 f) 11 g) 12 h) 13 i) 14
- A company receives parts from suppliers to be used in its manufacturing departments. The quality control department must perform two operation when shipments are received:i) Operation A-draw a random sample, package, and deliver to testing, andii) Operation B-test the materials and issue a disposition reportThere are currently six shipments waiting to be processed. The time estimates for processing these six shipments through quality control are:Shipment Operation A (hours) Operation B (hours)1 1.5 1.02 1.1 2.73 1.2 1.44 0.7…103. Diagram that represents steps or operations involved in any kind of process is called a. system diagram b. management hierarchy c. flowcharts d. convenience diagramsWhich of the following statement(s) is true about business processes? A. Business processes can cross many different cross functional areas and require coordination across departments. B. Businesses can be considered a collection business processes. C. Examples of business processes include "assembling a product," "identifying customers," "paying creditors," and "hiring employees." D. All of the above
- When Radhika explains to the hair stylist how she expects it to look once the haircut is finished. Radhika is playing the role of a O a. Customer mix mamager b. Productive customer resource O C. Contibutor to quality and satisfaction O d. Competitor12 An electronics company conducted a study of clients’ technology use about five years ago. They plan to use this internal secondary data to market their new computer and cell phone technical service. This idea is _____. wise since they already have the information on hand unwise since respondents’ views on technology have probably changed unwise since they have no track record with technology service wise since the clients are already familiar with the companyThe mailroom receives checks and remittanceadvices from customers in payment of their accountsreceivable. The clerk reviews the documents for completenessand correctness, sends the checks to thecash receipts department, and sends the remittanceadvices to the AR department. The AR clerkreceives the remittance advices and updates the customers’AR records from the PC in the AR department.The cash receipts clerk receives the checks andposts them to the cash receipts journal from the PCin the department. The clerk then sends the checks tothe bank for deposit.RequiredPrepare a system flowchart of the proceduresdescribed previously.
- Indicate whether the item below is used as key performance indicators for the areas of (A) Financial, (B) Customer, (C) Internal Process, or (D) Learning and Growth performance. Choose the one best choice. Average time from when clients enter and leave the bank (A) Financial(B) Customer(C) Internal Process(D) Learning and Growth performance.You were recently hired to replace the manager of the Roller Division at a major conveyor-manufacturing firm, despite the manager's strong external sales record. Roller manufacturing is relatively simple, requiring only labor and a machine that cuts and crimps rollers. As you begin reviewing the company's production information, you learn that labor is paid $8 per hour and the last worker hired produced 100 rollers per hour. The company rents roller cutters and crimping machines for $16 per hour, and the marginal product of captial is 100 rollers per hour. What do you think the previous manager could have done to keep his job?For an SME possibly the biggest difficulty in implementing an EMAS system is: Select one: a. The procedures to be carried out. b. Staff awareness. c. The financial resources required.