in the checkout line of a clothing store (following a Poisson process). The service times of the store are exponentially distributed with an average of 2.3 minutes. When there are less than 5 customers in the checkout area (queue and at

Linear Algebra: A Modern Introduction
4th Edition
ISBN:9781285463247
Author:David Poole
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Chapter3: Matrices
Section3.7: Applications
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On average, 24 customers per hour arrive in the checkout line of a clothing store (following a Poisson process). The service times of the store are exponentially distributed with an average of 2.3 minutes. When there are less than 5 customers in the checkout area (queue and attended), the store keeps only one box open. If there are from 5 to 9, then the store operates with two open boxes to pay. If there are more than 9 clients then open 3 boxes. 1. On average, how many customers are there in line? 2. What is the probability of having 2 or more open cash registers?
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