James Shoe Emporium, a retail brick and mortar shoe store caters to the higher income  market in your country. However, the establishment has been experiencing falling revenue  since the advent of the Covid 19 pandemic. The owner of the company believes that  marketing and selling his shoes via the internet might be the solution. He has hired you to  formulate an emarketing plan to do so. 1. Develop a background for James Shoe Emporium. Describe the following: location of  the company – country and city/town, type of shoes sold and price, the target market. 2. State why the owner is considering using e-marketing. What benefits can e-marketing  bring? 3. You have decided to use the following e-marketing strategies (content marketing,  email marketing, mobile marketing, online advertising and social media engagement).  Why?  4. State how you would manage ethical and legal issues in the digital environment

MARKETING 2018
19th Edition
ISBN:9780357033753
Author:Pride
Publisher:Pride
Chapter8: Business Markets And Buying Behavior
Section8.2: General Electric Goes Social To Reach Business Buyers
Problem 2C
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James Shoe Emporium, a retail brick and mortar shoe store caters to the higher income 
market in your country. However, the establishment has been experiencing falling revenue 
since the advent of the Covid 19 pandemic. The owner of the company believes that 
marketing and selling his shoes via the internet might be the solution. He has hired you to 
formulate an emarketing plan to do so.


1. Develop a background for James Shoe Emporium. Describe the following: location of 
the company – country and city/town, type of shoes sold and price, the target market.
2. State why the owner is considering using e-marketing. What benefits can e-marketing 
bring?
3. You have decided to use the following e-marketing strategies (content marketing, 
email marketing, mobile marketing, online advertising and social media engagement). 
Why? 
4. State how you would manage ethical and legal issues in the digital environment.

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