Kloppenborg et al. (2018:392) defines project quality as characteristics of a product or service that bear on its ability to satisfy stated or implied needs. Judging from the case study, the quality of the Harmon Hotel project has a lot to be desired. Using the core value of Total Quality Management (TQM), critically discuss how the Harmon Hotel project manager could have better managed the quality of the project. Ensure that each value is discussed in detail

Kloppenborg et al. (2018:392) defines project quality as characteristics of a product or service that bear on its ability to satisfy stated or implied needs. Judging from the case study, the quality of the Harmon Hotel project has a lot to be desired. Using the core value of Total Quality Management (TQM), critically discuss how the Harmon Hotel project manager could have better managed the quality of the project. Ensure that each value is discussed in detail

Purchasing and Supply Chain Management

6th Edition

ISBN:9781285869681

Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson

ChapterC: Cases

Section: Chapter Questions

Problem 5.3SD: Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling...

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Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. Ethical decisions that affect a buyers ethical perspective usually involve the organizational environment, cultural environment, personal environment, and industry environment. Analyze this scenario using these four variables.
Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What should Sharon do in this situation?
Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What does the Institute of Supply Management code of ethics say about financial conflicts of interest?
Kloppenberg et al (2019:392) define project quality as “the characteristics of a product or service that bear on its ability to satisfy stated or implied needs.” They emphasise that there are four project quality concepts – stakeholder satisfaction, process management, fact-based management and empowered performance. Define each of these core project quality concepts and discuss why each is vital in planning and managing projects. 2.2 Discuss how project managers can develop a quality-conscious approach to managing project activities and decisions.
Choose a big company and cite its name. What is the importance of Project management, Forecasting, Human resources, Supply chain management, and Managing quality in this company? What does this organization do to support each of these topics and who are the stakeholders that rely on these functions?
How can I Define the problem? in the Quality Improvement Project to Determine the Knowledge, Attitudes, and Beliefs of Healthcare Providers Regarding the Treatment of Patients with Obesity. The Article Van Stiphout, C., Alex, R., Turner, K., Twyman, K., Brown, J., Bowes, B., Charlebois, A., & Quinlan, B. (2022). A Quality improvement Project to Determine the Knowledge, Attitudes, and Beliefs of Healthcare Providers Regarding the Treatment of Patients with Obesity. Canadian Journal of Cardiovascular Nursing, 32(2), 11–17.
please help 1. List of Quality Standards (Task 1) including BOTH brief descriptions of each requirement AND how progress will be measured on meeting each requirement (task 2). Running Case1 The Global Treps Project team is working hard to ensure they meet expectations, especially for the people who will be holding and participating in the four events. The team has a detailed scope statement, but you want to make sure you are not forgetting requirements that might affect how people view the quality of the project. You know that the project’s sponsor and other key stakeholders are most concerned with getting people to use the new website, having successful events, and helping promote entrepreneurship across the globe. You also know that various geographic and cultural issues will need to be addressed. 2. Based on the list you created for Task 1, determine how you will measure progress on meeting the requirements. For example, you might have people take a survey after they view the…
What is the name of one of the popular certifications provided by the Project Management Institute? Select one: a. Project Management Expert (PME) b. Project Management Professional (PMP) c. Certified Project Manager (CPM) d. Project Management Mentor (PMM) project scope statements should include at least Select one: a. a product scope description, product user acceptance criteria, and detailed information on all project deliverables b. a product user acceptance criteria, and detailed information on all project deliverables c. a product scope description, and detailed information on all project deliverables d. a product scope description, product user acceptance criteria Estimate costs output Select one: a. Cost baseline, project funding requirements, project documents updates b. Work performance information, cost forecasts, change requests, project management plan updates, project documents updates, organizational process assets updates c. Cost management plan d. Activity…
Tony and his team identified some risks during the first month of the Recreation and Wellness Intranet Project. However, all they did was document the risks in a list. They never ranked the risks or developed any response strategies. Because the project has had several problems, such as key team members leaving the company, users being uncooperative, and team members not providing good status information, Tony has decided to be more proactive in managing risks. He also wants to address positive risks as well as negative risks. 1. Create a risk register for the project. Identify six potential risks, including risks related to the problems described in the previous paragraph. Include negative and positive risks. 2. Plot the six risks on a probability/impact matrix. Also assign a numeric value for the probability and impact of each risk on meeting the main project objective. Use a scale of 1 to 10 in assigning the values, with 1 representing the lowest values. For a simple risk factor…
According to the Project Management Body of Knowledge (PMBOK), Project Quality includes the processes and activities that determine quality policies, objectives and responsibilities so that the project will satisfy the needs for which it was undertaken. Explain with a sketch the CONSTRAINT in PM necessary to achieve project quality.
How can I identify the purpose of the study and what is the author trying to accomplish in this study? Article A Quality Improvement Project to Determine the Knowledge, Attitudes, and Beliefs of Healthcare Providers Regarding the Treatment of Patients with Obesity. By: Van Stiphout, C., Alex, R., Turner, K., Twyman, K., Brown, J., Bowes, B., Charlebois, A., & Quinlan, B. (2022). A Quality improvement Project to Determine the Knowledge, Attitudes, and Beliefs of Healthcare Providers Regarding the Treatment of Patients with Obesity. Canadian Journal of Cardiovascular Nursing, 32(2), 11–17.
Project Management 6. Jamaica's Highway 2000 project: Critically asses and comment on the success of the project from the following viewpoints: c. Value created for the organization 7. Jamaica's Highway 2000 project: Expalian the processes and/or activities that the project team used to deliver a quality service, result, or product to the sponsor, customers, and users.