Management is redesigning the customer service process in a large department store. Accommodating fourcustomers is important. Customers arrive at the desk at the rate of two customers per hour. What is the prob-ability that four customers will arrive during any hour?

Big Ideas Math A Bridge To Success Algebra 1: Student Edition 2015
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Author:HOUGHTON MIFFLIN HARCOURT
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Chapter1: Solving Linear Equations
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Management is redesigning the customer service process in a large department store. Accommodating four
customers is important. Customers arrive at the desk at the rate of two customers per hour. What is the prob-
ability that four customers will arrive during any hour?

Expert Solution
Step 1

It is given that,

Customers arrive at the desk at the rate of two customers per hour, λ=2

and t=1 hour

The required probability can be calculated form the exponential distribution:

f(x)=e-λt(λt)xx!

 

 

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