Customers arrive at a video rental desk at the rate of one per minute (exponential interarrival times). Each server can handle 04 customers per minute (exponential service times). If there are 4 servers, what is the probability of three or fewer customers in the system?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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Customers arrive at a video rental desk at the rate of one per minute (exponential interarrival times). Each server can handle 04
customers per minute (exponential service times).
If there are 4 servers, what is the probability of three or fewer customers in the system?
Transcribed Image Text:Customers arrive at a video rental desk at the rate of one per minute (exponential interarrival times). Each server can handle 04 customers per minute (exponential service times). If there are 4 servers, what is the probability of three or fewer customers in the system?
Expert Solution
Step 1

Given that,


Clients show up at a pace of one every moment. That is, 2 =1
The server can deal with 0.4 clients each moment. That is, μ=0.4

The quantity of servers is 4. That is, s = 4

 

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