Most email messages and memos 1. Require Persuasion 2. are indirect and begin with an explanation 3. Have nonsensitive topics and begin directly 4. need not be carefully organized because they are informal
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Most email messages and memos
1. Require Persuasion
2. are indirect and begin with an explanation
3. Have nonsensitive topics and begin directly
4. need not be carefully organized because they are informal.
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- i. Why should not you report bad news directly when composing a bad news email? ii. Doodling is a pre-writing technique to brainstorm ideas. Give an example to demonstrate the technique.1. Explain 'think carefully about length' in email. 2. Explain ' know your audience' in email. 3 Explain 'know your tone' in email.Write a properly formatted e-mail informing a client that the orderthey placed two weeks ago for a custom-built laptop will not be delivered for another twoweeks. The sales rep had promised a one-week delivery time at date of order.You must use indirect message structure as mentioned below while writing the email:o Buffero Reasonso Bad Newso Positive NoteEnsure that your email has minimum three paragraphs, and each para should have a minimumof three sentences. Remember to include:o Compelling subject line (but one that does not give away the bad news)o Appropriate salutationo Strong, topic-focused opening lineo Well-organized contento Appropriate closingo Signature block
- 1. In a business e-mail, individuals who are named in the message and not included in the "To:" line should: A. Be in the "cc" line B. Be in the "bcc" line C. Be in the "subject" line D. None of these 2. A video conference is: A. Interactive communication B. Using two-way video and audio technology C. Allowing others from another location see and hear meeting D. All of these 3. It is appropriate to send emoticons at work: A. Only to coworkers B. In routine business e-mail messages C. Only to your friends D. It is not appropriate to send emoticons at workWhat are the differences between primary and secondary sources? Which should a researcher seek first? Give an example of each. (L.O. 3) What is the difference between plagiarizing and paraphrasing? What techniques can a writer employ to paraphrase effectively? How can the bad feelings associated with disappointing news be reduced? (L.O. 1) What are your goals in communicating negative news, and how can you achieve them? (L.O. 1)1. ________ creates more efficient communication within an organization and with individuals outside of the organization. A. Texting B. Mobile phones C. Instant messaging D. E-mail 2. Those who communicate through today's virtual workplace need to ensure: A. All electronics used are current B. All messages are sent using mobile devices C. All messages are sent using email D. All messages are clear and professional 3. When sending an email, it is appropriate to leave the subject line blank: A. When you want to grab the reader's interest B. When the reader already knows the subject C. When you already know the reader D. Never
- Essentials of Business Communication 11th Edition 10.10 Plagiarism, Paraphrasing, and Citing Sources (L.O. 4) One of the biggest challenges for student writers is paraphrasing secondary sources correctly to avoid plagiarism. Your Task. For each of the following, read the original passage. Analyze the paraphrased version. List the weaknesses in relation to what you have learned about plagiarism and the use of references. Then write an improved version. Original Passage Lurking behind chartjunk is contempt both for the information and for the audience. Chartjunk promoters imagine that numbers and details are boring, dull, and tedious, requiring ornament to enliven. Cosmetic decoration, which frequently distorts the data, will never salvage an underlying lack of content. If the numbers are boring, then you’ve got the wrong numbers. Credibility vanishes in clouds of chartjunk; who would trust a chart that looks like a video game? Paraphrased Passage Chartjunk creators hold the…Closing options as part of Components of E-Mail and Memos should include: Select one: a. Use numbered and bulleted lists. b. Consider adding headings for visual impact. c. Organize information and explanations logically. d. Avoid reviewing background. e. Avoid overused expressionsWhich is the best choice of subject line of a memo from the General Manager to all the staff members showing concern about the repeated data breaches in the past two weeks a. Company data security issue is repeating b. Our data is not safe due to repeated data breach c. Recurring data security issues d. Data security issues are recurring
- Mention and briefly explain four (4) general purposes of communication. Contrast an Oral briefing with an Oral report. Mention its characteristics. Why is it important to do research when preparing a briefing? What are the reliable sources to carry out the investigation? Is the Internet the best source of information?Write a commentary explaining what the main differences are between the styles of two communications (LinkedIn summary and Video CV. Section 1: Introduction the difference between the two texts- LinkedIn summary and the video CV. WHat are you trying to achieve in each text and what the different preceptions of your audeince are? Section 2: Detail about strategy. describe the overall context, you can be more prescious about what impact you're trying to achieve and what topics you need to emphasis to help you achieve that impact. Section 3: discussion of how your strategy is implemnted. this means talking about the language as well any abstract or conceptual points: need to directly talk about different ways of, the level of formality that is appropriate in each situation; the way you construct your identity in the communication ( personal branding); the rhterocial techniques you use to make your communication more engaging and persuasive (e.g. use of metaphor, use of narrative (…Review the section of the text that talks about selecting the best channel for communication. Suggest the best communication channels for the following messages. Assume that all ten channels shown are available, ranging from face-to-face conversations to instant messages, blogs, and wikis. As part of a task force to investigate cell phone marketing, you need to establish a central location where each team member can see general information about the task as well as add comments for others to see. Task force members are located throughout the country. You are sitting on the couch in the evening watching TV when you suddenly remember that you were supposed to send a Jeremy some information about a shared project. Should you text him right away before you forget? As an event planner, you have been engaged to research sites for a celebrity golf tournament. What is the best channel for conveying your findings to your boss or planning committee? You want to persuade your manager to…