NO. OF UNSATISFIED PATIENTS DAY SAMPLE SIZE 24 100 2 22 100 3 8 100 4 15 100 10 100 26 100 7 17 100 00
NO. OF UNSATISFIED PATIENTS DAY SAMPLE SIZE 24 100 2 22 100 3 8 100 4 15 100 10 100 26 100 7 17 100 00
Chapter11: Product Concepts, Branding, And Packaging
Section11.1: Gaga: Not Just A Lady
Problem 1VC
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Houston North Hospital is trying to improve its image by providing a positive experience for its patients and their relatives. Part of the "image" program involves providing tasty, inviting patient meals that a re also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data: Construct a p-cbart that plots the percentage of patients unsatisfied with their meals. Set the control limits to include 99.73% of the random variation in meal satisfaction. Comment on your results. |
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